리뷰 (6,109)

전체 평점
4.9
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 7월 24일

Amazing customer service from Jade! The app is pretty user friendly and mostly easy to integrate with select POS systems. The customer service has always been prompt and helpful!

el be goods
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2023년 7월 26일

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

2023년 10월 16일

I must have accidentally clicked the upgrade button when signing up for my account for the first time and didn't realize it until months later. But to my relief, the prompt and courteous customer service folks reversed the payments as there had been no activity on my account until today. This left a positive impression on me, and makes me more confident that I'll intentionally upgrade once I start using Smile. Thank you!

Superstitchous
미국
앱 사용 기간 7개월
답글 Smile.io개 2023년 10월 18일

Thank you so much for your kind review. We are delighted we could help with your upgrade issue. We are always happy to look for the best outcome for our merchants.

Cheers

The Smile Team

2023년 11월 14일

Lynn who was very attentive with my reboot of Smile.io not working with my Shopify was the best more attentive help. She responded practically in real-time.

I would like to deal with her again in the future. She was that helpful and responsive.

Thanks,
Ray

UBECARD.COM
캐나다
앱 사용 기간 5개월
답글 Smile.io개 2023년 11월 15일

We appreciate you taking the time to leave us a review and that you found Lynn to be so helpful! She is an absolute rockstar and I know she will be so happy to read this 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2023년 7월 15일

A wonderful and very powerful app, with great and creative options for our clients. The Smile customer support team is brilliant, very kind and human, they always go above and beyond to offer us a good and quick solution to any issue. We will use Smile for a long time, thank you for all your hard work!.

The Unit
칠레
앱 사용 기간 9개월
답글 Smile.io개 2023년 7월 17일

We appreciate you taking the time to leave a review! Thank you so much. we are glad you are enjoying Smile and found our support helpful. Let us know if there is anything else we can do for you :)

2023년 12월 23일

Leah was great! she was so helpful and patient with my questions. I really appreciate her.

Howell's Mercantile
미국
앱 사용 기간 5개월
답글 Smile.io개 2023년 12월 25일

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

2023년 8월 29일

They have great support, easy to use. Very helpful.

Had a question, answered right away, and once you get it set up you're golden.

Mita Nutra
캐나다
앱 사용 기간 2년 초과
답글 Smile.io개 2023년 8월 30일

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure chatting with you!

Lisa - Smile Team ✨

2023년 9월 13일

Great rewards program to be apart of & an even better support team! Nicole has helped us understand so much about the app in such a short amount of time! Thank you Nicole & Smile team!

Miss Match Group Inc.
미국
앱 사용 기간 2년 초과
답글 Smile.io개 2023년 9월 14일

Thanks so much for taking the time to leave a review! We are happy to help you and are so glad you are enjoying Smile so far. Don't hesitate to reach back out if there is anything else we can help you with :)

-Nicole

2024년 1월 8일

Great support from Lisa!

Perkolator Coffee
미국
앱 사용 기간 대략 1년
답글 Smile.io개 2024년 1월 10일

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

2023년 9월 20일

Smile support has been great to us! Looking forward to turning on some of the new features like Shopify 2.0 landing pages. Thanks Smile and thanks Lisa for the above and beyond support.

Vital Plan
미국
앱 사용 기간 4년 초과
답글 Smile.io개 2023년 9월 22일

Thank you for taking the time to leave this lovely review 💛 It was a pleasure chatting with you!

Please don't hesitate to reach out if you ever need more assistance 🤩

Lisa - Smile Team✨

2023년 12월 6일

very helpful CS Team, really appreciate!

AUMNIEHK
홍콩(중국 특별행정구)
앱 사용 기간 5년 초과
답글 Smile.io개 2023년 12월 7일

Thank you very much for your review we really value your feedback.

Best regards

David