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We are still discovering the app but what we can already say is that the team is really amazing! A huge thanks to Hannah and Cole, they took the time to understand our requests and come back with clever solutions. Well done guys!
I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Smile has been great to offer discounts to customers both online and in-store. We had a few minor setup issues and ideas we wanted to explore and received amazing support from the customer support team.
Thank you for your kind words! We are so happy we were able to overcome your setup issues and explore new ideas for your business together - Hannah & The Smile Team :)
Great Loyalty app! Really helped us to automate our loyalty program easily
Thank you so much for your review 🤩 We are glad that you find the app easy to use.
Please don't hesitate to reach out if there's anything else that we can help with to make your experience great!
Thanks to Hannah! She helped much and she is the hero of the day.
Thank you!
Thank you so much for your review, we really appreciate it.
Best regards
The Smile team
The reps are very helpful, especially Jade! =D
Thanks for leaving a review! We agree that Jade is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
We have had Smile for a few weeks now and are loving it! I've been wanting to get a rewards program for awhile but I was so nervous because I wasn't sure I could get it set-up on my own. I'm not super tech-savvy BUT I'm here to say, if I can do it - you can do it! Special shout-out to Brandon for helping me get set-up and explaining the features to me. He went above and beyond to help me out and I'm so grateful! He even followed up with me to make sure I was good after I left that chat. That meant so much! Thank you, Brandon, for your amazing customer service! And thanks, Smile for a great app — you're helping our small business grow and we're forever grateful.
Ahhh thanks for the stellar review! We're so glad to hear that you are finding Smile easy-to-use and it was a pleasure assisting you recently. We're more than happy to help any time questions come up. Please do not hesitate to reach out 🙂
Yours in Loyalty,
Brandon
Jade was a great help when I did have clue what was wrong with my point system.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Smile has always been so flexible for us and allowed us to build the best plan around our needs.
The functionality of Smile has also always met our needs and helped us to increase our CVR.
We switched away from Smile to Rise but quickly found that wasn't the best choice for our platform. Smile allows for much greater customization of our program to meet our needs. We definitely recommend Smile for all of your loyalty needs.
Welcome back and thanks for leaving a review! Don't hesitate to reach out if you have any further questions. We're always here when you need us!
Smile Team ✨
Jade was quick to respond to my inquiry and helped me with my issue. She was courteous and prompt. Excellent customer service.
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩
Don't hesitate to reach out if you have any questions! We're always here when you need us 💖
- Smile Team ✨