Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

리뷰 (6,628)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 5월 23일

Lisa provides incredible customer service and held our hands while onboarding - other companies could learn from her kind customer service skills!! Highly recommend!

BedVoyage
미국
앱 사용 기간 8개월
답글 Smile.io개 2024년 5월 25일

So pleased Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

2024년 8월 15일

Great app and best support team,
Mack was good from supprt team

USA Two Brothers Farms
미국
앱 사용 기간 7개월
답글 Smile.io개 2024년 8월 17일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024년 6월 5일

Love Smile! I was very apprehensive about adding rewards app to my store because I don't code. But Smile is very user friendly. The support is also one of the best I have experienced. I would recommend it to everyone.

Bow Tie Pets AU
오스트레일리아
앱 사용 기간 대략 2개월
답글 Smile.io개 2024년 6월 7일

Thank you so much for sharing, we are happy that we were able to help! 💖

2024년 5월 20일

We have had nothing but great experiences with the app! The customer service is exceptional. Karen was so incredibly helpful, fast and easy to work with!

Polished Prints
미국
앱 사용 기간 1년 초과
답글 Smile.io개 2024년 5월 24일

We are so glad you found Karen to be helpful (we think she's great too!) We are looking forward to watching your program thrive!

2024년 5월 13일

I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.

Gummy Goodies
미국
앱 사용 기간 5개월
답글 Smile.io개 2024년 5월 15일

Thank you for your lovely review. We are so glad to hear we are having a positive impact on your customer engagement and that you enjoyed speaking with our customer service team - we loved chatting we you too and are always happy to help :)

2024년 4월 11일

Great support. Thank you Jade for your prompt and brilliant support in resolving an issue with our referral links.

SaveCo Online Ltd
영국
앱 사용 기간 3년 초과
답글 Smile.io개 2024년 4월 13일

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

2024년 6월 4일

Ezra was very professional and kind. Follow up was amazing and helped me find a solution.

Dragonfly Dreams Bamboo
미국
앱 사용 기간 8개월
답글 Smile.io개 2024년 6월 7일

Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 3월 28일

I contacted Smile as we had a few questions regarding paid plans and Joana was fantastic! Every response was detailed and amazing, we will be continuing with Smile.io.

Fantastic service and thank you so much, Joana :)

Pleasure speaking with you and resolving our issue.

L'SAUVE®
영국
앱 사용 기간 대략 1년
답글 Smile.io개 2024년 4월 1일

Thanks so much for taking the time to leave us this review! We're so glad to hear that you found Joana to be as incredible as we know her to be

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

2024년 8월 23일에 편집됨

App works really well, Had some trouble but I was contacted by a Manager and they were able to help me out!

Bubbadue
남아프리카
앱 사용 기간 19일
답글 Smile.io개 2024년 8월 20일

Thanks so much for your candid feedback! We genuinely do appreciate it and will absolutely be taking a look into our internal processes to ensure that we are living up to our high standards.

Our Technical Support Manager, Maggie, has reached out to you to see what we can do to help you accomplish your goals. We're happy to help in any way that we can!

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 10월 28일

Amazing app

Serenity Scents NE
영국
앱 사용 기간 대략 11시간
답글 Smile.io개 2024년 10월 30일

Thank you for the 5 star review!

Smile Team ✨