Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

리뷰 (6,540)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 1월 6일

Really helpful support staff! Shoutout to Hannah! was able to accomodate to my requests and quick responses! Looking forward to continue using this for decadest to come hopefully :)

TCG MV
몰디브
앱 사용 기간 6개월
답글 Smile.io개 2024년 1월 7일

Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Hannah & The Smile Team :)

2023년 12월 15일

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Appleton Habitat ReStore
미국
앱 사용 기간 5개월
답글 Smile.io개 2023년 12월 17일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2024년 1월 16일

Great app for rewards with always helpful and fast customer service.

Socialite Beauty
캐나다
앱 사용 기간 8년 초과
답글 Smile.io개 2024년 1월 17일

Thanks so much for leaving your review! I'm so glad we could help :)

- Angie, Smile Team

2024년 1월 5일

Its amazing. It has great features. Most importantly it has wonderful UI. It works very well with our Shopify store, allowing us to provide great loyalty and rewards program to customers to enhance their experience and helps us retain the customers as well. Additionally I would like to thank Smile.io customer support team, specially Joanna, for their prompt response and resolving my issue instantly.

Widdley
인도
앱 사용 기간 4개월
답글 Smile.io개 2024년 1월 7일

We really appreciate your review - thank you! So glad that you think the UI and Joanna are great, we do too!

2023년 11월 27일

I just started my store, but the support has been very responsive and helpful. Everything seems to work seamlessly. Looking forward to using them going forward.

Taty's Table
미국
앱 사용 기간 2개월
답글 Smile.io개 2023년 12월 2일

We aim for seamless and easy so we are delighted this was your experience.

Please reach out if you need anything else

Cheers

The Smile team

2023년 11월 22일

Appreciate a lot for their help. Their assistant is not only helpful but just so quick and responsive. A thumbs up for Customer service

pawssprint
말레이시아
앱 사용 기간 10개월
답글 Smile.io개 2023년 11월 25일

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

2024년 5월 10일

Lisa Gallagher from the Toronto Call Center was incredibly helpful and super friendly! I wish all call center reps were as amazing!!

Diane Kroe
캐나다
앱 사용 기간 17일
답글 Smile.io개 2024년 5월 11일

Thank you so much for sharing, we are happy that we were able to help. We think Lisa is super awesome too! 💖

2024년 2월 21일

Lynn was great with her assistance. Thank you for such a great customer service!

Renzo's Vitamins
미국
앱 사용 기간 대략 5년
답글 Smile.io개 2024년 2월 23일

Thanks so much for taking the time to leave a review! We are happy Lynn could assist!

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 4월 10일

Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!

White Cross E-Store
캐나다
앱 사용 기간 3개월
답글 Smile.io개 2024년 4월 12일

Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 10월 2일에 편집됨

Great app and amazing support service.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.

TENOHA & | SHOP
이탈리아
앱 사용 기간 1년 초과
답글 Smile.io개 2024년 2월 22일

So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)