Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

리뷰 (6,537)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 9월 28일

So far so good! I sent a message to support over night and wa la, I had an answer the next morning! The app has been easy to use so far and I cant wait to start managing my customers.

Keen Beauty Co
미국
앱 사용 기간 28일
답글 Smile.io개 2022년 9월 29일

Thanks so much for leaving us a review! The beauty of our global team is that we are proactive and provide solutions 24/7, so glad you were able to get the help you needed quickly! 💫 Wishing you all the best with your launch! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

2017년 9월 27일

Would be SO much better if this was integrated into the user's account info instead of them having to have an ugly circle on their phone all the time. I'm surprised this app makes any money due to that. People HATE having stuff like that in their faces. Having said that, the IDEA of the app is great.

Black Velvet Indulgence
미국
앱 사용 기간 대략 1개월
2016년 9월 12일

Definitely helped increase traffic to my website.

Tomato Paste
아르헨티나
앱 사용 기간 27일
2020년 10월 12일

I like this app because this app helps me to keep our customers send a reference to their friends. It's simple to set up. I wish this app can design smaller in my screen.

The Lover Fashion
베트남
앱 사용 기간 1일
답글 Smile.io개 2020년 10월 12일

Thank you so much for your 5-star review, and for sharing some feedback!
We're so happy to hear that you like the referral program and the setup process.
With regards to the icon added to your site - we'll send you over an email to help out! 💖

2021년 8월 27일

I love the app and the customer service team is awesome! I wish the paid plan is more affordable for small business like mine.

SunSkincare
캐나다
앱 사용 기간 1일
답글 Smile.io개 2021년 8월 28일

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

2016년 8월 9일

I'm hopeless setting up any App but apparently I have successfully set up Sweet Tooth, so that's something to be very pleased about. I will give 5 stars when I see whether or not it promotes sales.
I definitely recommend this app for ease of set up and being innovative though.

Homestead Range
뉴질랜드
앱 사용 기간 27일
2021년 1월 12일에 편집됨

tl;dr: one star less because a lot of the wording cannot be changed; other than that it's the best app for points and referrals that I know of.
We tried out a whole bunch of points and referral apps and Smile is definitively the one we liked best: it has a clean design that blends well with our shop, it's really easy to use, and customer service is quick and helpful. The processes are also much easier to comprehend for customers than with a lot of other apps.
One star less because of the many sentences and CTAs in the panel you cannot change. I asked beforehand if I could adapt all parts of the panel; this was confirmed, but it turned out that it excluded the customization of a lot of the wording :( Since we use the German version that is particularly unfortunate because some of the more prominent translations are a bit awkward. (Customer service accepted suggestions for modifications and told me they would look into it.) But also if you use the app in English, and take wording seriously as a part of your branding, that's not optimal.
I can still recommend it, it's a good app that does well what it's supposed to do.

INJU
독일
앱 사용 기간 27일
답글 Smile.io개 2021년 1월 12일

Dankeschön for the kind review 🇩🇪 We appreciate both the tl;dr and detailed feedback regarding text editing on the app! While most of the text is customizable with our paid plans, it's true that not everything can be edited. We're always looking to make improvements, so thank you as well for letting our support team know specifically what we could do better 😁

2017년 9월 5일에 편집됨

Can you set up a program for customers who would like to leave a view for products, they can earn the points?
Other programs about this app are amazing!

Wildteaqi Official Website
중국
앱 사용 기간 1일
2016년 10월 6일

So far so good. Just started using this app and it seems like it's going to work out just fine for us!

Perfume Samples And Decants
미국
앱 사용 기간 26일
2016년 7월 14일

Really simple to use and set up, in one week we had 53 loyalty members and had issues out 7100 points. I am really impressed with the app so far just a little concerned about the prices of the plans as I start to get near to upgrading.

Woodys Free Range Farm
뉴질랜드
앱 사용 기간 26일