Smile: Loyalty & Rewards , 리뷰 5,285개

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  • 평점의 87%가 별 5개입니다
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2017년 10월 10일에 편집됨

This app is awesome and so is their employee Maggie who answered all of my questions. It's 5/5 stars with her, 4/5 without.

Update: I'm moving it down to three stars since there have been a number of issues, and we are waiting to hear back from the the support team on this. Maybe with prompt response and resolution it will go back to a 5 start review.

앱 사용 기간 거의 2년
2020년 8월 17일에 편집됨

Easy interface and customer management. Having hiccups lately. Rewards points are being used and re-credited back to customer giving them endless point. Not happy right now and support takes a day + to get back to you.

Anyone else having issues where the rewards are used for a purchase and instead of being deducted from the customer's reward account, they go right back on it. I'm waiting for support but wanted to know if we're alone here. Our customers are shopping and getting free rewards dollars. icky

앱 사용 기간 3개월
답글 Smile.io개 2020년 8월 17일

Thanks so much for taking the time to leave us a review! We're so sorry for the technical challenge re: POS points. This has been resolved by Shopify - and our support team will reach out with a CSV to adjust for this!

2020년 9월 22일

Great app BUT super super super hard to get ahold of :( :( :(
Please contact me as I've been trying since last week, even contacted a personal rep.

Beautiful Brows and Lashes Professional
앱 사용 기간 3개월
답글 Smile.io개 2020년 9월 23일

Hey there! I'm really sorry to hear that you've been having difficulties reaching us :( We've sent another email to help out!

2017년 4월 2일

Confusing at first but once you use it you can pick it up

Youth Fanatics Gear
앱 사용 기간 거의 2년
2016년 3월 21일

Still trying to figure out the why coupons dont work.

Averill Embroidery
앱 사용 기간 2년 초과
2019년 10월 4일

I've just started using the app so not sure how it's working but I think it's a great idea to get customers referring for a reward

Modest Trends
앱 사용 기간 6개월
답글 Smile.io개 2019년 10월 4일

Thanks so much for your review! We'll send you an email to chat more :)

2017년 4월 15일

Set up very easy, lovely user friendly interface that's made for real people - nicely done Sweet Tooth! However it's disappointing that you can't edit some really basic colour choices as part of the 'customise' process...unless you upgrade of course!! Almost deleted the App when I realised this as I feared the whole 'Free' thing would have too many limitations. But, persevered largely because of the positive reviews for the free version... In terms of how well it works we'll have to wait and see what happens! Fingers crossed....

That Pedal Show Shop
앱 사용 기간 1년 초과
2016년 7월 12일

After a few early issues the app works great :)

Luchodillitos Co Uk
앱 사용 기간 거의 2년
2016년 6월 22일

would like a card reader add on for pos

앱 사용 기간 거의 2년
2017년 1월 13일에 편집됨

The loyalty discounts are based on discount codes. Shopify still doesn't allow multiple discount codes on one order, so if you use discounts regularly this is a waste of time.. for now.

Wig Galaxy
앱 사용 기간 대략 1년