Smile: Loyalty & Rewards , 리뷰 5,291개

This is a good rewards program, but really lacking in options unless you pay the very high monthly fee.

I downloaded the app because the pricing structure looked clearer and fairer than most of the other loyalty apps that I looked at, so kudos for that. Unfortunately, the free version looked really nasty in terms of the pop up design and colours. I had intended to go for the £49 a month version, but the look of the free version put me off risking it. If there had been a 7 day free trial of the paid version, then I would have persevered. Hope this feedback is helpful. EDIT - I persevered with the free version and found it easy to use. The free version is obviously a bargain. I will consider the paid version after a few months of using the free version. 1 star knocked off only because the paid version lacks a free trial.

Too expensive for small businesses.
If the price could be lowered. I am willing to pay for more features.

Great app, fast and helpful support staff, especially Petrit. The Rewards program helped us connect better and have a beneficial relationship with our customers. Thank you all very much!

A lot better an app from 2 years ago.
Searching customers has improved tremendously. App seems to run smooth on our site without glitches.

Still wish there was more customization capabilities.
With Shopify 2.0 template, they only recently added widgets, but those don't allow too much customization.
There is still no way to display customer points conveniently for customers. It would be nice to show in the header of your site so customers are reminded of their points.

Overall improved but still room for more.

We have just signed up for the Growth plan and have used the Smile Live Chat feature a few times with help when onboarding and asking questions. Brady has been extremely helpful in answering our queries. The main reason this wasn't a 5* is because the app is missing out on some simple features that would benefit us such as a fraud analysis on whether customers are liking and unliking/following and unfollowing to gain additional points. Besides that, it's been very straightforward and we're excited to see what Smile brings us as a business!

just activated the app, wish they would let new app users customize for 30 days free, but other wise it was a nice seamless integration

Great tool to assist in customer retention and loyalty. They also have good tech support that is very professional.

I use this app to connect and help create customer loyalty, how helpful and useful this sort of app.

I'm just getting started, but so far Smile has a fantastic platform. Only thing I wish they included was points for product reviews. Would save the hassle of another app you need to integrate. Other than that, they basically have it all!