Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

리뷰 (6,551)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 4월 22일

Installation of the app was quick and easy. I then reached out to support to ensure all was set up correctly and had the pleasure to chat with customer service rep Jade, who was able to review and confirm how everything was set up. Now it's time to see if Smile can make our customers smile.

Trini Jungle Juice Store
미국
앱 사용 기간 대략 3시간
답글 Smile.io개 2022년 4월 22일

Thanks for taking the time to leave a review and it was wonderful chatting with you today. We look forward to making your customers Smile :) -Jade <3

2022년 1월 17일

The customer support is AMAZING. They were with me every step of the way on setting it up. They even helped me curate a post for my customers to understand the new rewards program.

Live a Little
미국
앱 사용 기간 대략 2시간
답글 Smile.io개 2022년 1월 21일

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

2016년 6월 21일

Very helpful and super easy to use and set up!

Eclipsed Eye Clothing
미국
앱 사용 기간 대략 2시간
2018년 4월 4일

Very nice addition to any website. Easy set up and user friendly. Highly recommend!

Auntie Bs Bath And Body
미국
앱 사용 기간 대략 2시간
2016년 4월 9일

I've just installed the app. Pretty straight forward, but the true test I guess will be seen once the app is operational with customers

Growing Footprints
오스트레일리아
앱 사용 기간 대략 2시간
2022년 5월 9일

I used this app to create a points system for my customers and Josh was super helpful adding my customers on with there existing points! Thank you so much

The Vape Hubb
남아프리카
앱 사용 기간 대략 2시간
답글 Smile.io개 2022년 5월 10일

I am glad I was able to help you prepare for launch! 🚀 Wishing you all the luck with your new program! 💪 Thanks so much for taking the time to leave a review!

Cheers,
Joshua - Smile Team 🧙‍♂️

2023년 4월 18일

"Smile: Loyalty & Reward - Amazing Shopify app! Customizable, analytics-rich, and excellent support. Boosted customer loyalty & repeat purchases."

Kandies World
미국
앱 사용 기간 대략 2시간
답글 Smile.io개 2023년 4월 18일

Thank you for taking the time to leave a review ❤️ - Jade & The Smile Team <3

2022년 8월 18일

Timely reply! awesome customer service, it helps me great! the customer services is very nice, and he can explain the details to me very carefully

SwitchBot US
미국
앱 사용 기간 대략 2시간
답글 Smile.io개 2022년 8월 18일

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade

2016년 4월 16일

Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.

Doodlebugs Wa
미국
앱 사용 기간 대략 2시간
2023년 11월 7일

5 star customer service. Lisa was able to quickly answer my question and confirmed my suspicion.

3 stars because smile.io does not currently offer a way to exclude a collection from point redemption. The solution is clunky - create a collection that does not include those items. That works but is not ideal

Christine Ann Nicols
미국
앱 사용 기간 대략 1시간
답글 Smile.io개 2023년 11월 9일

Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and value your thoughts and ideas 🙌

We'll be here if there is ever anything else we can help you with 😊

- Smile Team✨