Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

리뷰 (6,539)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 12월 6일

I would recommend this app to those who want to start using the Loyalty Program. The customer service is very attentive and helpful.

More Is More
말레이시아
앱 사용 기간 4개월
답글 Smile.io개 2023년 12월 8일

Thanks for the review and the stellar recommendation about our app and our service! We really do appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 4월 24일

This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently.
It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)

Bastiano Bonheiden
벨기에
앱 사용 기간 2일
답글 Smile.io개 2024년 4월 26일

Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.💖

For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)

Lynn - Smile Team ✨

2023년 12월 22일

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

Bad Sheep Yarn
미국
앱 사용 기간 2개월
답글 Smile.io개 2023년 12월 25일

Thanks so much for taking the time to leave a review with such kind words about Ezra and the rest of our support team! We agree, they rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 4월 18일

Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!

Mephisto Genetics
미국
앱 사용 기간 3개월
답글 Smile.io개 2024년 4월 21일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

2024년 3월 1일

Very easy to use and quick to get started!

We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!

Football Central
뉴질랜드
앱 사용 기간 24일
답글 Smile.io개 2024년 3월 5일

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024년 2월 27일

Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in ecommerce@rbmrep.com

B-Fit
멕시코
앱 사용 기간 8개월
답글 Smile.io개 2024년 2월 28일

We are so sorry to hear that your experience wasn't up to our usual standards. I have reached out via email to the address above learn more about your experience.

Karen & the Smile team.

2024년 4월 6일

Straight forward user interface and responsive, friendly customer service

Whimsigirl
말레이시아
앱 사용 기간 4년 초과
답글 Smile.io개 2024년 7월 28일

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

2024년 2월 29일

Quick Support from Lynn ! Awesome app!

LLBA CA
캐나다
앱 사용 기간 대략 6년
답글 Smile.io개 2024년 3월 1일

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

2024년 2월 14일

Great customer service, super user friendly!

The Citizen and Co.
미국
앱 사용 기간 대략 2년
답글 Smile.io개 2024년 2월 22일

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

2024년 1월 15일

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2024년 1월 17일

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team