Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

리뷰 (6,481)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 3월 15일

I don't have a lot of experience with the app yet so I am hesitant to rate it. But my experience reaching out to customer service to get help with early set up of the app was excellent and I would definitely recommend the app based on that alone - it can be so hard to get prompt and helpful customer service from a real human!

Barr Hill
미국
앱 사용 기간 대략 2개월
2023년 11월 22일

Great support, thanks for your quick help Lisa

Red Rose Tea
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2023년 11월 25일

Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩

Don't hesitate to reach back out if there is anything else we can do for you!

2024년 4월 1일

Excellent customer service and an easy to use app

Creams from the Crypt
미국
앱 사용 기간 11개월
답글 Smile.io개 2024년 4월 4일

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

2024년 1월 17일

Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!

UHS Hardware
미국
앱 사용 기간 대략 4년
답글 Smile.io개 2024년 1월 18일

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

2024년 3월 8일

We are unable to use Smile.io for Loyalty Rewards.

Our main reason is that the features are very limited, unless we can afford to pay such high prices. We do not feel that there is much value in spending $49 per month to upgrade. That plan doesn't not come with the Loyalty Landing Page or ability for our customers to redeem their points. It is impossible for us to commit to paying $199 per month for this.

Sadly we will need to look for a cheaper alternative.

WONDERCRAFT LTD
영국
앱 사용 기간 대략 2개월
답글 Smile.io개 2024년 3월 11일

Thank you for your review, we appreciate your feedback. Someone from our team has reached out to discuss this further with you.

2024년 3월 12일

Everything works great, was a nice addition to the store for our members

Raghouse
미국
앱 사용 기간 5개월
답글 Smile.io개 2024년 3월 14일

Thank you so much for the kind review💖

If you need any help, please do not hesitate to reach out.

Jade & The Smile Team ✨

2023년 12월 8일

Great support, very responsive and helpful. Problems fixed with ease.

The Foodworks
태국
앱 사용 기간 3년 초과
답글 Smile.io개 2023년 12월 10일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024년 5월 25일

Exceptional customer service and support!

Highly recommend this app!!!

LavenderWarehouse
미국
앱 사용 기간 대략 23시간
답글 Smile.io개 2024년 5월 27일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024년 4월 24일

Amazing customer support. Really wanted to help me make the app work just for me!!!

Opie Way
미국
앱 사용 기간 2일
답글 Smile.io개 2024년 4월 25일

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 1월 9일

looks good so fare, just installed it, very good immediate help even at 4am :).

www.techcityclothing.com
스페인
앱 사용 기간 7개월
답글 Smile.io개 2024년 1월 11일

Thank you for your kind review we are happy to help and try to deliver customer service when you need it.

Please reach out if there is anything else we can help with.

Cheers

The Smile Team