Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

리뷰 (6,537)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2016년 6월 20일

Love this app, easy to set up so very user friendly. Can't wait for our customers to start earning those rewards

Meindl New Zealand
뉴질랜드
앱 사용 기간 5년 초과
2018년 2월 7일에 편집됨

I would recommend this app, it's easy to use, quick to set up and the video tutorials are clear to follow too. I only gave it 4 stars as its VERY expensive and it would have been nice to try ALL the features in a trial to see how they worked before spending hard earned dollars and the features on the free plan are extremely limited. Next level up is 2000 members, I'm a long way from that so would have been nice to see more incremental stages, ie 500 or 1000 members.
Worth giving it a go. :) :)

Crate Crochet
오스트레일리아
앱 사용 기간 대략 5년
2022년 3월 18일

Easy to setup. Customers love it. Great chat-based customer service! ...............................

One Drop
미국
앱 사용 기간 4년 초과
답글 Smile.io개 2022년 3월 19일

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

2024년 7월 5일에 편집됨

Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it.

Byron Bay Gifts
오스트레일리아
앱 사용 기간 4년 초과
답글 Smile.io개 2022년 1월 21일

Hi there,

Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion.

One of our experience team leaders has followed up with you directly to address this.

We look forward to working together to make things right.

2017년 2월 7일

Very good service that my loyal customers have taken advantage of. I am soooo grateful for this program. I want to open a storefront someday soon and this app gives me some practice creating brand and company loyalty with my online customers. I have the free version and it's pretty customizable for what I need at this time. I'm happy with the product.

Ivys Tea Co
미국
앱 사용 기간 4년 초과
2024년 3월 26일에 편집됨

Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards (these automations don't cost the developers anything, but they sure do charge for it!)

BEE-OCH
미국
앱 사용 기간 4년 초과
답글 Smile.io개 2023년 2월 28일

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️

2016년 8월 27일

Love that I can customize certain aspects for free!

Hazelmoonfly
미국
앱 사용 기간 4년 초과
2016년 8월 22일

Easy to use and to link with other apps for less manual steps.

Tono A Tono
미국
앱 사용 기간 4년 초과
2016년 9월 7일

I love the app but I wish the upgrades were more affordable to us in South Africa, please oh please consider us :-)

Samiiika
남아프리카
앱 사용 기간 4년 초과
2019년 8월 28일

It's a really good app and works very well. Installation was very simple and setting it up was easy. The only reason I have not rated 5 stars is that it would be nice to be able to add on say other features you need when on a lower tier. For example, we would really like VIP rewards but we are on the Starter package. For us $599 a month is simply out of reach at the moment but we would be willing to pay for the feature.

9 for 9
영국
앱 사용 기간 4년 초과
답글 Smile.io개 2019년 8월 29일

Hey there, thanks so much for your review and feedback! We love hearing your suggestions! :)