Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

리뷰 (6,641)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 12월 6일

We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.

Avital's Apiaries
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2024년 12월 8일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2024년 11월 30일

5/5 - Incredible Support Team!
I’ve been using Smile.io on my website, 4u2heal.ca, and the app has been great for rewarding my customers! What really stands out, though, is the amazing support team. Maggie went above and beyond to help me troubleshoot a design issue, and her dedication to finding a solution was truly impressive.

Not only did she explain the issue clearly (apparently, something about a "z-index" ), but she also took the time to make me feel at ease about the process. Even when I hesitated to give collaborator access (because I'm super protective of my Shopify store), Maggie was understanding and professional.

It’s clear this team cares about their product and their customers. I’d recommend Smile.io not just for the app, but for the fantastic humans behind it. Maggie, you rock!

4U2Heal
캐나다
앱 사용 기간 3개월
2025년 1월 8일

the support we have received from Jade has been incredible!

DR.VEGAN
영국
앱 사용 기간 3년 초과
답글 Smile.io개 2025년 1월 9일

Thank you for taking the time to leave this review! We think Jade is pretty incredible too 🤩

2025년 2월 6일

Helped me fix it

Suppz
미국
앱 사용 기간 6년 초과
답글 Smile.io개 2025년 2월 8일

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

2025년 1월 20일

We had a few questions about how the app works, during setup and support was great about getting back to us with informational answers. We're just getting started but excited about the possible ways to configure our particular loyalty program because smile.io makes it possible with all of its detailed options.

Fabric Depot
미국
앱 사용 기간 6일
답글 Smile.io개 2025년 1월 22일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025년 2월 4일

So far so good, we installed it yesterday morning, by yesterday afternoon we were very comfortable with it. The app is easy enough to use and feels like Shopify which is handy and we can change it enough to feel like it's part of our site.

I had a question about whether I can assign points to previous customers, so if I had someone who had placed four orders in the past can I reward them by giving them X points if they sign up to the scheme - which would in turn entice more people to sign up - and I didn't have time to engage with the live chat so just left my message and email address and shortly after a real person emailed me back with the step by step solution to my query which is pretty good going in my experience - plus it worked which is the main thing :)

The Chiswick Gift Company
영국
앱 사용 기간 3일
답글 Smile.io개 2025년 2월 6일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025년 1월 13일

Andreandana has been great with all my questions and makes me very happy with Smile!!!

Years Of Play
미국
앱 사용 기간 10개월
답글 Smile.io개 2025년 1월 15일

We are so happy to hear Andreandana was able to assist you! We think she's pretty great too :)

2024년 11월 22일

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
스페인
앱 사용 기간 8개월
답글 Smile.io개 2024년 11월 23일

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

2024년 12월 18일에 편집됨

Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.

Sugar Chic Boutique
미국
앱 사용 기간 대략 1년
답글 Smile.io개 2024년 11월 29일

Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!

2025년 1월 23일

In a market full of loyalty and rewards programs, Smile.io stands out not just for their technology, but for their unwavering commitment to their customers. Highly recommended!

Sipology.ca
캐나다
앱 사용 기간 8개월
답글 Smile.io개 2025년 1월 25일

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏