Smile: Loyalty & Rewards , 리뷰 4,971개

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2023년 3월 8일

So far, it's great. I've only had it for a not even an hour yet lol BUT I definitely love the support given by Nicole in the chat. She's super friendly and helpful. Keep it up!!

Peculiar Perfection
앱 사용 시간: 대략 3시간
답글 Smile.io개 2023년 3월 8일

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂

2023년 2월 27일

Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards.

앱 사용 시간: 3년 초과
답글 Smile.io개 2023년 2월 28일

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️

2023년 2월 23일

It's nice I just wish it gave us the option to make a separate page with all of the ways to earn and redeem like in the popup.

Everything Dirt
앱 사용 시간: 23일
답글 Smile.io개 2023년 2월 24일

We greatly appreciate your time to give us your feedback and let us know what will make your experience using Smile even better! 🚀

2023년 2월 20일

Very quick response from their support team and efficient in providing helpful solutions to every query we've had.

Wanderlust + Co
앱 사용 시간: 거의 2년
답글 Smile.io개 2023년 2월 21일

We are so glad our team has been able to help you! Thanks for taking the time to leave a review. We really appreciate it :)

2023년 2월 3일

Great platform, easy to build out and use. Missing a couple key features but overall a solid platform.

Simply Seattle
앱 사용 시간: 2년 초과
답글 Smile.io개 2023년 2월 3일

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3

2023년 2월 3일

The app is great. Easy and simple to use! Customer Service is always kind as well. My only wish is that we could have a rewards page in lieu of the pop-up :)

앱 사용 시간: 대략 2년
답글 Smile.io개 2023년 2월 3일

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 We appreciate your feedback as well- Jade <3

2023년 1월 2일

It's great to use, and easy integrate with Shopify POS.
However, since we just transferred the POS system from another system to Shopify.
The customers who were transferred became guests on the app, so they can't redeem the points they earned in the old system until they make the first purchase with Shopify POS OR create an online account before making any purchase. *The team is working on this issue.
Overall, it's still a great app to use, and the customer service was professional and patient.

Leivine Wine & Spirits
앱 사용 시간: 3개월
답글 Smile.io개 2023년 1월 4일

Thank you so much for taking the time to share your thoughts with us - it helps us improve continuously and maintain our growth mindset. We're always here to assist and are definitely glad to know you find our app and customer service to be of the quality you described!
- the Smile Team :)

2022년 12월 29일

There is a free option which was a great place for us to start. Once we got a hang of it, it was super easy to use & works great for a small e-commerce

The Growers Exchange
앱 사용 시간: 거의 3년
답글 Smile.io개 2022년 12월 29일

Thanks for your review! We are so glad you found the app easy to use and you're enjoying all of the features!

- Hannah & The Smile Team :)

2022년 11월 21일

First payment tiers are well worth the price. This would be a five star review if I didn't have to get pushed into paying $500/month just to access the API integration. Otherwise this is the best app on the market.

Gotta Go Gotta Throw
앱 사용 시간: 거의 4년
답글 Smile.io개 2022년 11월 22일

Thanks so much for taking the time to leave us this fantastic review! We appreciate it, it was a pleasure assisting you! :)

2022년 11월 10일

While the reports available in-app are a bit basic, (-1 star) I was able to get the data we wanted from Jade on the support team. We were looking to asses cumulative point earning & redemption by customer (and tier group) which we were able to compile based on the exports she sent us. Thanks again for the help Jade!!

Best Bully Sticks
앱 사용 시간: 대략 3년
답글 Smile.io개 2022년 11월 10일

Thanks so much for leaving a review, I am super happy I could help today :) Thank you so much for your feedback as well! I'll pass it onto our team. -Jade <3