Smile: Loyalty & Rewards , 리뷰 5,998개

전체 평점
4.9
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 4월 9일

Smile.io is a great service for our Shopify store. We run both an e-Commerce and Brick & Mortar storefront and the loyalty program backed by Smile.io syncs everything beautifully. Our customers have never been happier to be part of our "Tea Club".

When we ran into a scaling issue, Smile.io's team members Karen, Andreandana, and Jade on the support team were quick and flexible, helping us stay on track and meeting our growth goals! Smile.io is a great product, we highly recommend trying it out!

Marais Tea Company
캐나다
앱 사용 기간 대략 2년
답글 Smile.io개 2024년 4월 12일

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 3월 27일

Lisa is the best! She helped me so quickly and was super friendly along the way. I love working with Smile. Bonus: my customers are loving this loyalty program. It all runs very smoothly and Smile's customer support is always there when you need them.

Squasht Boutique
미국
앱 사용 기간 1년 초과
답글 Smile.io개 2024년 3월 28일

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and it's so awesome to hear that your customers are loving Smile 🤩

Lisa - Smile Team✨

2024년 4월 25일

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
스웨덴
앱 사용 기간 2년 초과
답글 Smile.io개 2024년 4월 26일

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 4월 24일

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Beauty Box Mérida
멕시코
앱 사용 기간 대략 2년
답글 Smile.io개 2024년 4월 26일

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :)

Lynn - - Smile Team ✨

2024년 3월 19일

We have been very pleased with Smile running our Coffee Perks reward program. We have used it for over 2 years. The integrations are great as well which helps us be more productive in answering customer issues. We are getting ready to push out the referral program to drive loyalty. I recommend this app highly!

Volcanica Coffee
미국
앱 사용 기간 3년 초과
답글 Smile.io개 2024년 3월 21일

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

✨The Smile Team✨

2024년 5월 9일

Brilliant app. I've used for over a year now and it's a great way to get return custom.

Great customer service too. Angie was friendly & super helpful.

Highly recommend

My Skinfood
영국
앱 사용 기간 대략 1년
답글 Smile.io개 2024년 5월 11일

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Angie 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team

2024년 3월 20일

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

Morning
싱가포르
앱 사용 기간 5년 초과
답글 Smile.io개 2024년 3월 21일

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 4월 2일

We are in the process of setting up our loyalty program and have been in contact with customer support several times with questions. They have been very responsive and Brandon in particular was very helpful today in researching an issue I had with their loyalty landing page template. Overall the app has been pretty user-friendly as far as getting the back end all set up. Looking forward to launching our program soon!

Beesponsible
미국
앱 사용 기간 대략 2개월
답글 Smile.io개 2024년 4월 4일

Thanks so much for taking the time to leave us a review! So glad to hear that the set up is going well and that our team has been there to help when questions come up. We're here to help in any way we can 🤓

Best of luck with the upcoming launch! 🚀

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 4월 22일

Simply perfect support - could not be any better

Lemyn
미국
앱 사용 기간 3년 초과
답글 Smile.io개 2024년 4월 24일

Thanks so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2024년 3월 9일

Working with Lynn was an absolute pleasure. Top notch customer service. Super attentive and easy to communicate with.
The app is great but the customer service takes it to another level.

Sparq
미국
앱 사용 기간 대략 5년
답글 Smile.io개 2024년 3월 11일

We are so glad you think the app is great and Lynn was able to assist you here! We think she's pretty awesome too :)