Smile: Loyalty & Rewards
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Omtaler (6 549)
Raffiner
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Etter vurdering
Easy to set up and a value added rewards system for the store :)
After lots of emails back and forth to find out when the full integration with Recharge would be coming into play (Smile don't have a mailing list to update clients, I just had to keep checking back), I finally spoke to Joshua who was really helpful and went through all the things I can do with Smile, and how to get set up. He was really helpful so I was really impressed and look forward to getting it all set up!
Thank you for sharing your kind feedback! Thrilled to hear that Joshua was so helpful! 🙌
If there's anything else we can help with, please feel free to reach out again 😊
This is a good rewards program, but really lacking in options unless you pay the very high monthly fee.
Thanks so much for the kind words and feedback alike! We completely understand that not all merchants are able to justify the cost of some plans. Feel free to reach out to us at help@smile.io to discuss free trials and custom pricing - we're happy to work with you on any features and/or plans you wanted to try out 🙂
Kind Regards,
Brandon - Merchant Experience Manager
Very easy to setup and developers are quick to answer any questions you may have about the app.
Love to have been able to place where I like on my site and selected pages.
Other than that it seems to be doing just great.
So far so good! Excited for the perks given to my customers as Im sure they will be!
It's an excellent app, it's a very nice concept. The only problem is the price, it´s waaaay overpriced.
Hey there! Thanks for the feedback. We'll be in touch via email to chat more :)
Good value for money and support have been very responsive to my questions and have created mini-video tutorials for specific issues. The functionality is B2C focussed and we run a B2B business, hence I'm not able to give 5 stars as some configuration options that would be useful aren't currently available.
Thanks so much for the feedback around some of the things we could be doing better to be more B2C focused. I have reached out to learn more because we would love to hear more specifics about what these needs are!
Genuinely looking forward to hearing more. See you over in the email/chat threads!
Yours in Loyalty,
Brandon
It was tough at first, but I was able to get some help to understand the program. Maggie helped me with all my questions.
Thanks for the honest review, and we're so happy Maggie was able to get you sorted with all your questions!
The application is great, but lacking the translation for other language, many customers do not know how to use and have difficulties even the store doing a detailed manual.
If it is possible to change the note then I add 5 stars if the translation is added to other languages, I need the Brazilian Portuguese.
O aplicativo é ótimo, porém falta a tradução para outras linguagem, muitos clientes não sabem usar e tem dificuldades mesmo a loja fazendo um manual detalhado.
Se for possível alterar a nota depois coloco 5 estrelas caso seja acrescentado a tradução para outras línguas, preciso da português brasil.