Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Omtaler (6 616)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
Redigert 18. juli 2019

The app is very easy, the video tutorials are great. The launch video was the best.

Kaya Papaya Design
USA
6 måneder bruker appen
Smile.io svarte 19. juli 2019

Thanks for the five-star review! 🙂 We're happy you're liking our video content!

27. juni 2022

I try to open the app to view info and it says that the app has an error...so nothing even comes up. Deleting...unfortunately now all my customer's points will also be deleted...

Wanderlust Folk Candle Co.
USA
6 måneder bruker appen
Smile.io svarte 28. juni 2022

Thank you for taking the time to reach out to us and leave your feedback! We are sorry to hear of the issues you are experiencing and dove into things on our end. 🔦 I just sent you an email regarding my findings. 🤓

Your program and dashboard are functioning as normal, but you have disabled points and referrals, which will pause your program. In order to relaunch the program simply hit "activate" for both points and referrals. 😸

If you deleted the app please re-install it as all your customers data will be deleted within 48 hours in compliance with internet privacy laws. If you experience any further difficulty just reply to me via email, or email help@smile.io, or you can always pop into the Live Chat via the app itself or our website, smile.io. 😺

We hope to help get you sorted asap! Thank you so much! ☀️

Cheers,
Joshua - Smile Team 🧙‍♂️

18. april 2023

Jade was a massive help with a simple problem i had to get this launched and into action, thank you so much :)

NI Supplements
Storbritannia
6 måneder bruker appen
Smile.io svarte 18. april 2023

Thank you so much for your kind words , super glad I could help today ❤️ - Jade & The Smile Team <3

Redigert 27. juli 2022

Nicole was very patient with all my questions, she explain clear for me. English is not my first language.
All my doubts were clear out. Super great service

D' Nona Shop Boutique
USA
6 måneder bruker appen
Smile.io svarte 27. juli 2022

It was so great chatting with you today! I'm so glad that we were able to help you out. Thanks so much for taking the time to leave a review. We really appreciate it!
💛 Nicole

15. september 2016

Very easy to install, so far so good!

Pelican Coolers
USA
6 måneder bruker appen
5. april 2016

Very easy to start up and customize. On the first day that I released the reward program, I've had positive comments from customers. Comments such as "I wish this was out last month!" were common haha.

Love the app. Thanks guys!

Portal Botanicals
USA
6 måneder bruker appen
8. mars 2015

Very good app and customers really like being able to earn points. Very easy to set up and get started.

OTR World
USA
6 måneder bruker appen
21. februar 2017

Great app so far!! My customers are loving it!

Birdsflystudios
USA
6 måneder bruker appen
16. februar 2018

Maggie,

was awesome she helped me right away and solved the issue within seconds

Santiagoinc
USA
6 måneder bruker appen
11. mars 2022

The app itself is pretty awesome, it allows you to customize multiple things, and overall it looks fantastic. I need to say that their customer service is SUPERB, special mention to Nicole here as she walked the extra mile to make sure we were happy and fully set. 200% recommended!!!

La Patata Inteligente
Spania
6 måneder bruker appen
Smile.io svarte 14. mars 2022

Thank you so much for this amazing review! We agree - Nicole is the best! So glad to hear that you got the help that you needed 💖 Don't hesitate to reach out to us whenever!