Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Omtaler (6 675)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
Redigert 25. oktober 2024

Angie, Karen, Jade, Joana - This is my dream team!! Whenever I have questions about linking pages, double points, deep links, and getting their opinion on my landing rewards page - these ladies are there to help, happily and quickly. Thanks, Joana, for your help on this last need I had.

Get Smile now, their support is real life humans who respond timely - you cannot get that from alot of the apps out there.

Skarlett Blue
USA
Rundt 1 år bruker appen
Smile.io svarte 17. juni 2024

Thank you for the review! We really appreciate it. We think Angie is pretty awesome too 😄

-The Smile.io Team

9. august 2024

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Lynn got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. I solved the problem quickly according to her guidance. I like her professionalism.

Oulac Cosmetics
Hongkong SAR Kina
6 måneder bruker appen
Smile.io svarte 10. august 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

18. oktober 2024

Awesome app and customer service is very quick and polite

Night Vision Universe
USA
3 dager bruker appen
Smile.io svarte 22. oktober 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Don't hesitate to reach out if you have further questions.

Smile Team ✨

23. august 2024

Smile is awesome to work with! Customers love the rewards program!

Hello Gorgeous Boutique by Alyssa
USA
Over 6 år bruker appen
Smile.io svarte 26. august 2024

Thank you for the 5-star review and your kind words! We're happy to hear that your customers are loving Smile too. 💖

Shelby - Smile Team ✨

10. april 2024

Amazing customer service from Joana. She and her team help me a lot for the problem that I had..

Thank you all for kind and hard work.

Kallos
Kroatia
Rundt 5 år bruker appen
Smile.io svarte 12. april 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

-Joana

27. april 2024

I have had a few questions along the way with this platform and every time the customer service is spot on. Quick replies and the team go over and above to help you get the issue finalised, not closing the query until you say you are completely satisfied. Thanks so much

GF Oats Australia
Australia
Rundt 2 år bruker appen
Smile.io svarte 10. mai 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

2. april 2024

Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again

The Coffee Company
Australia
Over 4 år bruker appen
Smile.io svarte 4. april 2024

Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

Redigert 25. februar 2025

Angie from Smile was great at getting me the answers I needed about Incremental Rewards. She was kind enough to show us how to set it up while keeping in mind profit margins and others sales we already have set up. Thanks Angie!

White Cross E-Store
Canada
Rundt 1 år bruker appen
Smile.io svarte 12. april 2024

Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

6. september 2024

Great rewards app and 5 star support too.

Zap! Creatives
Storbritannia
Nesten 6 år bruker appen
Smile.io svarte 7. september 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

9. mars 2025

Friendly customer service resolved a minor problem with some of my customers' points. Thank you!

Papershire
Storbritannia
Over 6 år bruker appen
Smile.io svarte 11. mars 2025

We appreciate you leaving this lovely review - thank you!