Smile: Loyalty & Rewards
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (6 368)
Raffiner
-
Etter vurdering
Its barely good enough considering it is free. There are issues with finding customers. The search is difficult and will only find exact, full matches. You cant just search by a first or last name. you have to have both.
The price offerings go from free to $50 to $200 a month. Which they need a lower cost option with features I could actually use. most of the feature even at the premium package just aren't useful.
Thank you for your feedback, we really appreciate it! One of our team members has reached out to discuss your points made below.
- Hannah & The Smile Team :)
Nice app. Easy install and generous in what they offer for free.
I have not used the app yet, but setting up was super easy and I was guided each step of the way. I am excited to see how my business grows!
Thanks so much for the 5-star review 🌟
UPDATED Review:
Customer support reached out after my first review and were very helpful. More customers can find the app now and we are gaining some traction. I do hope that the pricing is reduced in future or more features are added to be more competitive with other review apps. Thus, justifying the price on the low range. But it is a really nice app with an excellent interface. It would be great to get weekly emails regarding signups etc as a feature.
Hey there! Thank you for taking the time to leave us a review.
I'm so sorry that we've fallen short here - that's definitely not our intention! We've reached out via chat to help out :)
So far these guys have been great - a really simple system, but any questions I have had have been answered quickly, clearly and they have been so friendly. I have never felt like a nuisance, just left the support chats much clearer with what I need to do. Thank you!
Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to help clarify and offer assistance 😊
Smile Team ✨
The customer service is helpful & fast in response. The app seems quite well structured and easy to use
Great chatting today! Thanks for leaving us a review! We will always be here with speedy replies should you need anything at all! 🤓
Cheers,
Joshua - Smile Team 🧙♂️
Attentive and helpful support. Joshua was assisted with every inquiry & concern. Thank you Smile team!
Thank you so much for taking the time to leave this review and share your experience 💖
great customer service. Quick response, and a very helpful tool. Thank you Smile for all your help. -S
Thank you so much for taking the time to leave this kind review! It was a pleasure helping you today — please don't hesitate to reach out if you need anything else 😊💕
Lisa - Smile Team ✨
Great loyalty program for stores that are starting small. The free version has a bit of everything for you to try on. A loyalty program and reward system are better than a discount code, and I can see a lot of my customers like using Smile. Customer services are awesome and they respond very fast. Would recommend!
Thank you so much for taking the time to write us a review! It means a lot to us and we're so happy to hear that your customers love using Smile ❤️
PERFECT APP TO USE FOR YOUR STORE