Smile: Loyalty & Rewards , 5 998 vurderinger

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
20. november 2023

An excellent loyalty management app, customer service is prompt and proactively addresses customer issues, very good!

Kemimoto
Hongkong SAR Kina
Nesten 2 år bruker appen
Smile.io svarte 22. november 2023

Thanks so much for the review and for calling us "excellent". We think you're pretty excellent too 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

16. februar 2024

Jade was very very helpful and helped us resolve our problem quickly!!

Bedford Candies
USA
2 minutter bruker appen
Smile.io svarte 18. februar 2024

Thanks for leaving a review! We agree that Jade is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

18. september 2023

Nicole was super helpful and friendly with helping us get our Smile Program set up and even helped make some web changes so it was more user friendly. Impressed with the fast and timely communication I received along with Nicole's suggestions on points to redeem based on our margins. Thank you!

Juliana's Boutique SF
USA
12 måneder bruker appen
Smile.io svarte 21. september 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Nicole — we think she's pretty great, too! 😊

Please do not hesitate to reach out again if you have more questions. Cheers!

Smile Team✨

3. januar 2024

Easy to set up and the price is right!

PetMountain.com
USA
Rundt 6 timer bruker appen
Smile.io svarte 6. januar 2024

Thank you so much for your review, we really appreciate your kind words.

Cheers
Joana 🤩

28. september 2023

AH-MAZING app! Great features that my customers love, really easy to customise and super friendly and helpful support! Recommend this to any small (or large) business to help with customer retention

Sunday Ritual Limited
New Zealand
Over 1 år bruker appen
Smile.io svarte 2. oktober 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

18. oktober 2023

Great customer service. Helped me with a problem that was not supported by the level that I was subscribed to but still made it work for me.

RakAdx
USA
8 måneder bruker appen
Smile.io svarte 20. oktober 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

4. november 2023

Wonderful customer service from Jade! Not only did she help me with my inquiry lighting fast, but she also offered our small cafe a discount to help get the program going! The program itself has also been spectacular and our customers love it.

Melania's Gourmet
USA
12 dager bruker appen
Smile.io svarte 5. november 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Jade 🤩

Don't hesitate to reach out if you have any questions! We're always here when you need us 💖

- Smile Team ✨

30. juni 2023

David was very helpful. Quick and concise, gave me the answers I needed and in a timely manner. He even went out of his way to give me information and data I requested so I could decide on the right plan.

De Soto Sport
USA
Rundt 7 år bruker appen
Smile.io svarte 30. juni 2023

We really appreciate you taking the time to leave us a review I'm glad we were able to help you.

Best regards

The Smile team

22. desember 2023

Just signed up today. We had tons of questions and Lynn was very patient and supportive to respond in a very detailed manner to each one. We are up and running and excited to offer rewards to our customer! Thanks Lynn!

Thanks 2 Blanks
USA
Rundt 2 timer bruker appen
Smile.io svarte 25. desember 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you had such a great experience with Lynn 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

6. juli 2023

We love Smile. We've been with this app for almost 3 years and love the platform. It's easy to use not just for customers but for us as well on the back end. The customer service is amazing. They are friendly, quick, and really helpful while getting the information across in an easy way.

Siwon
Spania
Rundt 2 år bruker appen
Smile.io svarte 6. juli 2023

Thank you so much for your kind words we really appreciate your loyalty. Please feel free to reach out if there is anything we can help with.

Cheers

David