Smile: Loyalty & Rewards , 6 020 vurderinger

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
30. juli 2017

Lack of integration with MailChimp is disappointing

Mika And Max
Australia
12 måneder bruker appen
29. mars 2017

wish there was more customization for the free account

Local Roots Nyc Food
USA
11 måneder bruker appen
20. desember 2017

The app is easy to install and to use. it's a shame that messages can't be customised under the free plan, especially since my customers don't speak english.

Yippeun
Frankrike
11 måneder bruker appen
4. april 2021

This app has really slowed my website down, I'm not certain the benefits outweigh negatives in this case

Dark Heart Creations
Storbritannia
11 måneder bruker appen
Smile.io svarte 5. april 2021

Thanks so much for the honest review and letting us know about the issue you've experienced with slow loading. I've just sent you an email to follow-up with a potential fix for this, so I'd love to hear if you're seeing different results 😊

16. april 2017

The app is great and explains setup well. Have had a few hiccups however. If your store has special characters in the name, it tends to mistype it. Also, unless you have an upgraded plan, you can't edit the automated email sent to customers referred with discount, and you're unfortunately stuck with sending these people a $10 coupon. I will follow up on this review if these two issues get resolved.

Gentlemans Juice
USA
11 måneder bruker appen
Redigert 27. november 2016

I cannot seem to figure out how to import my mailchimp list and actual customer lists. It only seems to want to do some POS customers but not all. I have customers from pinterest as well but cannot add their email or give them points and they have accepted marketing. I am sure I am probably doing something wrong :/
It's very beautiful and looks great, don't get me wrong. I think that I will have to look elsewhere for more easier integration.

Glam Geek
USA
9 måneder bruker appen
5. juli 2017

new to this app and shopify...$59 a month is too steep for a beginner

Charlush
USA
9 måneder bruker appen
31. januar 2017

Just installed the app, so far so good

R Health
Canada
9 måneder bruker appen
5. mars 2020

Nice app but they REALLY need to have their own loyalty rewards template that we can use. Without it, having a rewards system is basically pointless.
Also the app doesn't allow any text button for mobile. Which means customers are expected to know an icon picture is the rewards button ( atleast on free plan)
then
as a said before, if there is no rewards template explaining the rewards customers will never use it because it was never explained. Please implement a rewards template or some sort of template explaining how rewards work. This is why sezzle is so great because it offers all kinds of branding templates making our job easier.

WIGKED WIGS
USA
8 måneder bruker appen
Smile.io svarte 6. mars 2020

Hey there! Thank you for your review & feedback! We'll shoot you an email to help out 😊

2. november 2021

I really love at the features 'Smile offers unfortunately you do have to pay to integrate with other apps but my customers definitely love the feature, customer Service is great and is offered to everyone not just paid members which can be very frustrating.

Beauty By Jenkins
USA
8 måneder bruker appen
Smile.io svarte 3. november 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏