Omtaler (6 090)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
5. april 2024

Lisa was very helpful. We solved our issue and are happy to keep using the smile program

LOSHEN & CREM
Canada
Nesten 4 år bruker appen
Smile.io svarte 8. april 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

4. mai 2024

Set up could not have been easier, & everything has been smooth since day 1. It does exactly what it says it will do, & has not required me to spend any time checking up on it or fixing things like happens with so many other programs. We've also been very pleased with the response from the customers, they really enjoy the rewards program, & is a good way to keep your customers coming back to you.

I recently reached out to support with some questions regarding compatibility with an order integration app, & the team at Smile went way above & beyond to be sure all of my questions were quickly answered & lend additional support to be sure I ended up with the result I needed :)

Seedville USA
USA
Over 1 år bruker appen
Smile.io svarte 10. mai 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

7. juni 2024

Service client super réactif et efficace !

Imane Harmonie
Frankrike
11 måneder bruker appen
Smile.io svarte 8. juni 2024

Thank you for your lovely review!!!

Redigert 18. april 2024

It’s good

Kalapriya Jewellery
Australia
Over 2 år bruker appen
Smile.io svarte 17. april 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

2. april 2024

Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again

The Coffee Company
Australia
Over 4 år bruker appen
Smile.io svarte 4. april 2024

Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

9. mai 2024

Brilliant app. I've used for over a year now and it's a great way to get return custom.

Great customer service too. Angie was friendly & super helpful.

Highly recommend

My Skinfood
Storbritannia
Rundt 1 år bruker appen
Smile.io svarte 11. mai 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Angie 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team

26. mars 2024

Very fast and helpful support

Appointed
USA
Over 5 år bruker appen
Smile.io svarte 28. mars 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

12. juni 2024

This app is truly amazing! The customer service is exceptional! Lisa made it so easy to solve any issues I was facing, she is a rockstar!

PRIV Collections
Canada
9 måneder bruker appen
Smile.io svarte 13. juni 2024

So happy that Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

27. mai 2024

软件的功能很多 能实现各种会员活动形式 简单易懂 客服响应速度也很快

IUGA
Kina
10 måneder bruker appen
Smile.io svarte 29. mai 2024

Thank you for your review! We really appreciate it :)

3. april 2024

Great support as always, thanks Andreandana!

Quan Shui Wet Market
Singapore
Over 3 år bruker appen
Smile.io svarte 4. april 2024

Thanks for the kind words, we'll make sure Andreandana sees them!

Take care!

Yours in Loyalty,

✨ The Smile Support Team ✨