Omtaler (6 090)
Raffiner
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Etter vurdering
Why was an 5 star review auto generated saying -easy to set up,looking forward to using it? I would give it 5 stars if I did not have upload all those coupon codes. App is new to me, but with the exception of manually uploading all the coupons, seems like a great app.
There is a free option which was a great place for us to start. Once we got a hang of it, it was super easy to use & works great for a small e-commerce
Thanks for your review! We are so glad you found the app easy to use and you're enjoying all of the features!
- Hannah & The Smile Team :)
Like the app so far. Very user friendly. I like the free plan start up option in conjunction with Shopify. I would give it 5 starts but my only real issue is the pricing for the basic plan. I feel $59 for the basic plan is just too much. Most basic plans I researched run about $20-$30. Depending on how much sales traffic this app helps generate when I no longer qualify for the free plan will determine if Spending $59 a month will be worth it...
The smile app isn't the most robust, but it's great for the price point. The biggest hang-ups are the lack of customization, but their customer service is quick, helpful, and insightful. Josh has been fantastic at helping when needed.
Thank you so much for your review! We appreciate your candid feedback and I will be reaching out directly to assist in helping you best maximize our customization features. 🙏 It was great chatting today, talk again soon! 😀
Cheers,
Joshua - Smile Team 🧙♂️
Too expensive for small businesses.
If the price could be lowered. I am willing to pay for more features.
Thank you for the feedback! Someone from our team has sent an email your way to provide additional information. 🙂
Great application, easy to use, very sleek aesthetic. However, it is very pricey, and the free version doesn't include many features that are essential to the application. Overall, quality loyalty program with easy management and very little upkeep required. 8/10.
Helpful - you can see who's interested in your products (because they create loyalty accounts) even if they haven't checked out/purchased yet.
We have just signed up for the Growth plan and have used the Smile Live Chat feature a few times with help when onboarding and asking questions. Brady has been extremely helpful in answering our queries. The main reason this wasn't a 5* is because the app is missing out on some simple features that would benefit us such as a fraud analysis on whether customers are liking and unliking/following and unfollowing to gain additional points. Besides that, it's been very straightforward and we're excited to see what Smile brings us as a business!
Thank you so much for your review and your candid feedback! This is super helpful 💖 Glad to hear that Brady was able to help!
Super easy to set up and syncs really well! Do wish we could add more of our own REWARD points in the free version. Happy so far!
So far, so good! I just installed this in 2 minutes. I'm not live yet but so far, everything looks super intuitive an easy to use.