Omtaler (6 090)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
7. desember 2019

limited can do little with it. I was expecting more but unfortunately is set up for a payment plan. I need to make money to start spending money on this first.

OneStoreBlast
USA
2 måneder bruker appen
Smile.io svarte 9. desember 2019

Thank you for the feedback! We'll be in touch with some resources to help! 🙂

5. september 2016

Nice app if you just want to have the basic features. Says that it's a free app but the majority of its' features are a pay per month service.

Ink Ales
USA
2 måneder bruker appen
Redigert 27. mars 2018

This is a honest review of the Smile.io app. I love the concept of points, referral, and VIP programs. Its a good way to grow your brand providing incentive marketing to your brand however, if you want start off using the free plan. It's going to be frustrating because the launcher or icon is going to block your live chat support if you have any and block social proof pop up as well. The icon only has two placement options and that is bottom left or right. No other adjustment. For those successful shopify owners and want to add this using the free plan. It may frustrate you with the icon blocking your live chat or other third party apps down below. The pricing plan is a jump up to get you to pay for features that should be by default. If you want the good plan. its going to cost 600 off the bat. I passed this statement to the Smile.io team and they are addressing other ways to improve on the icon placement as well other free features to help you grow your revenue as this is their priority number one. I gave this a 3 star because the icon was frustrating as its blocking apps and other things in the footer of both desktop and mobile. They need more options like middle left or right. It would have gotten a 5 star but that was the issue and forgot to add in at least a default template page to help you grow in the free plan.

Grizzlygadget
USA
Rundt 2 måneder bruker appen
20. oktober 2021

We have had this app in our store for a while now. While it promises a lot, the issue is you need to pay 200USD a month, just for the nudges feature! If you ask me, the nudges feature is something that's should be included on the $49 tier plan, as its so integral to the app bringing any sort of revenue. Asking a small store to play $200 a month just to make use of an integral feature just isn't okay.

Cancha
Storbritannia
Rundt 2 måneder bruker appen
Smile.io svarte 20. oktober 2021

Thank you so much for taking the time to leave us this review & your thoughts! We really appreciate feedback like this. We've sent over an email to help out some more with your store. ✨

28. juni 2019

Seems like a great app to use. Two things that stop me from using it is lack of translation support, and lack of font customization.

apotekos
Kroatia
Rundt 2 måneder bruker appen
Smile.io svarte 2. juli 2019

Thank you for the feedback! We've sent an email your way for more information. :)

18. mai 2017

This is a mixed review. I absolutely loved it but very reluctantly had to uninstall. During the trial period I could not relocate the popup from the bottom right corner and it was obscuring important aspects of the store. Something had to go. I was not prepared to pay for the privilege of changing the display location. Technically, it's a fantastic app and absolutely superb. I would have eventually upgraded, but not for a simple reason like this. So please consider making Display Location a free feature. I would love to reinstall it. Thank you!!

Scandishop Online
Australia
Rundt 1 måned bruker appen
27. september 2017

Would be SO much better if this was integrated into the user's account info instead of them having to have an ugly circle on their phone all the time. I'm surprised this app makes any money due to that. People HATE having stuff like that in their faces. Having said that, the IDEA of the app is great.

Black Velvet Indulgence
USA
Rundt 1 måned bruker appen
18. april 2017

good so good .i can try ,because first one for me

Pragola Inc
USA
Rundt 1 måned bruker appen
3. mai 2023

Very good app, would use it if it offers multi-language for one store. Already in 2021 it was mentioned that Smile wants to integrate it but 2023 and still no option for it. Best app but in todays multi-lingual world a pitty you do not offer. Other apps like Bon Loyalty are soooo much cheaper and they offer multi-languages with good translation. Hope you change this asap. then I might come back ;-)

Mālama
Sveits
Rundt 1 måned bruker appen
Smile.io svarte 4. mai 2023

Thank you so much for taking the time to share your thoughts with us - it helps us improve continuously and maintain our growth mindset. At the current time, there isn't an easy way to translate Smile into multiple languages. However other customers have also expressed their interest in multi-language support, and we can see why. We're starting with the ability to offer Smile in a single non-English language first since this is a very popular request we hear. We don't have a timeline for multi-language, but we've added your vote to the request internally and will revisit it as soon as we have the capability.
- the Smile Team 🙏

28. juni 2016

Seemingly simple to set up but if the shop is already in play and trying to convert from another reward system, this can be very time consuming to manually migrate. Paid for SMB service for phone support but no inbound service is available. Set an appointment for a call and no phone call happened, this is not the way you want to start a paid service. Sweet tooth gets high marks for ease of use from the front of the house and poor marks for service.

Tricky Vapor
Canada
Rundt 1 måned bruker appen