Smile: Loyalty & Rewards , 6.006 recensies
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The Smile Team has provided great help through their chat system. It does take a while for a team member to respond, but it is great that the chat is always active so you can jump back into conversation at any time. Their YouTube channel has been helpful as well! One challenge I have been met with through this app is that it requires an email in order for customers to redeem points. No complaints, just something to get used to. So far so good with the free option!
Thanks so much for taking the time to leave us a review! We're so glad to hear you've found our YouTube channel useful and we'll make sure the proper members of our team have seen the other feedback you've provided as well as we're always looking for ways to improve our merchant's experience 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
This app is 5 stars. I received help and support instantly with all my queries being answered concisely and promptly. I feel that if I ever need help, support is always just a click away. Smile has a great support team. And as for the app, is has everything I need to help grow my business. The app interface is easy to use and well designed, and the features it offers are vast and effective in helping to grow your business. Great app. 100% recommend
Thanks so much for taking the time to leave a review-- and for your kind words! We are so happy to hear Smile is helping grow your business.
5 stars
Thank you so much for taking the time to leave this review! We appreciate it so much 🤩
- Smile Team💛
I received a very quick and friendly reply. Got the answer to my question and the conversation was smooth and simple!
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
I have been using Smile: Loyalty & Rewards App for my Shopify store for a few months now and I have been very satisfied. My customers love earning points, and they love redeeming those points even more! Smile was easy to set up and when I needed help, the customer support team was quick to reply and super helpful. Currently, I am using the free app, but I will probably upgrade soon to take advantage of some additional features, such as integrations and customizable email messages.
Thanks for leaving a review! We are glad that you find Smile easy to set up :)
Let us know if there is anything we can do for you!
Smile Team ✨
Lynn who was very attentive with my reboot of Smile.io not working with my Shopify was the best more attentive help. She responded practically in real-time.
I would like to deal with her again in the future. She was that helpful and responsive.
Thanks,
Ray
We appreciate you taking the time to leave us a review and that you found Lynn to be so helpful! She is an absolute rockstar and I know she will be so happy to read this 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
love the wholesome functions and the instant support! Brandon on Smile support team done a great job on finding solutions and helping with the problems, 5 star worth APP and team!
Thank you for your review. It is really appreciated. Please reach out if there is anything else we can help with.
Cheers
David
Awesome and simple app. Support is always happy to help and can even extend your trial if you want to test some new features that are not available on your current plan. Thanks guys!
Thank you for your review, I'm delighted you found our app simple and our support staff friendly it makes our day to see feedback like this.
Please reach out if there is anything we can do to help.
Great customer service. Quick and efficient. Very easy to use app and really engages our customers to get their points.
Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team