Smile: Loyalty & Rewards , 5.940 recensies

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
5 maart 2024

Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)

NIASHA
Zwitserland
Bijna 4 jaar gebruiken de app
Smile.io heeft geantwoord 8 maart 2024

Thanks for your 5 stars! We hope you continue to enjoy the app :)))

20 januari 2024

These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now.

I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.

Perform Athletics
Koeweit
10 maanden gebruiken de app
Smile.io heeft geantwoord 23 januari 2024

Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)

3 maart 2024

Angie from Smile has been si patient & helpful while trying to integrate another app to our SMILE account. Not only this, but she went above & beyond helping me with other Smile functions, thank-you so much!

YCL
Australië
Meer dan 2 jaar gebruiken de app
Smile.io heeft geantwoord 5 maart 2024

Thanks for taking the time to leave a review! I'm so glad I could help :D

- Angie & the Smile Team ✨

22 februari 2024

Been using Smile for almost 4 years with no hiccups, it's a nice and easy app to use. We ran into some issues as well and had the pleasure of speaking with Hannah who went above and beyond to fix and resolve the issues which has ensured that we continue to use the app for our store! Great app and great people to work with.

RarePlayingCards.com
Canada
Ongeveer een jaar gebruiken de app
Smile.io heeft geantwoord 23 februari 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words. We are happy Hannah was able to help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

19 maart 2024

Excellent customer service from Jade with updating our rewards program to ensure we can continue to bring this service to our customers. Happy to be a loyal user of Smile!

Charlie and Fox
Australië
Meer dan 2 jaar gebruiken de app
Smile.io heeft geantwoord 21 maart 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ Jade & The Smile Support Team ✨

19 februari 2024

Best rewards app ever and the support team is quick and super helpful
! Thank you Lynn for helping me out so quickly and got my problem solved.

Bella Gina Boutique
Verenigde Staten
Bijna 5 jaar gebruiken de app
Smile.io heeft geantwoord 22 februari 2024

Thank you for your review - we are happy to hear Lynn was super helpful to you! Enjoy the app :)

- The Smile Team

19 februari 2024

great customer service. solved my issue immediately and followed up by email to make sure I don't have any other issues.

Women Suits
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 22 februari 2024

Thank you so much for your review! We are glad you found our customer service great and that your issues were resolved quickly.

Hannah & The Smile Team

26 januari 2024

Support is very quick and effective. My customers love the app and use it a lot. I only wish some features would be available for a lower tier, or be able to buy them separately as I'm not able to justify the jump to a higher one yet price wise.

Dragons' Garden
Nederland
Meer dan 2 jaar gebruiken de app
Smile.io heeft geantwoord 31 januari 2024

Thanks so much for taking the time to leave a review. We appreciate your feedback and are glad our team was able to answer your questions quickly. We hope that you enjoy using the app 🙏

12 januari 2024

My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile.
There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance.
So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.

Brooklyn Haberdashery
Verenigde Staten
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 16 januari 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions about how to use the program more! 💖

- Smile Team ✨

5 april 2024

I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.

TL Wigs - Wigs and Toppers
Verenigde Staten
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 8 april 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨