Smile: Loyalty & Rewards , 5.953 recensies

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
5 april 2024

Brandon and Joana have been a really big help over the last few days with all of our questions, and we've made so much progress and improvement to our store thanks to their assistance. They have been incredibly thorough and I'd like to thank them personally for helping me understand the app and how we can make it work the most effectively within our network.

The team on the support chat as a whole have all been very helpful from the first day we installed smile. And the app itself is versatile, easy to use, customisable, and has lots of cool features! Would definitely recommend :)

Shuperb
Verenigd Koninkrijk
23 dagen gebruiken de app
Smile.io heeft geantwoord 6 april 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

14 februari 2024

I got the best service I could have asked for. Even when I had an issue, Lynn held my hand and guided me the whole way. Wonderful customer service.

Blake Mill
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
Smile.io heeft geantwoord 22 februari 2024

We are so glad Lynn was really helpful! We think so too ;)

We look forward to supporting your business!

-The Smile Team

11 april 2024

Great service today when I was having an issue. It was resolved quickly.

Distinctively Hers
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 13 april 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

6 februari 2024

this has been great for our store, the team are always ready to help, they quickly solve any issues - highly recommended

The Brighton Beard Company
Verenigd Koninkrijk
Ongeveer 4 jaar gebruiken de app
Smile.io heeft geantwoord 7 februari 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

- Smile Team ✨

12 januari 2024

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

KLORIS
Verenigd Koninkrijk
Meer dan 4 jaar gebruiken de app
Smile.io heeft geantwoord 16 januari 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

31 januari 2024

Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie

Bundlee
Verenigd Koninkrijk
12 maanden gebruiken de app
Smile.io heeft geantwoord 2 februari 2024

Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨

7 februari 2024

Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!

Fourth and Main on Laurel
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 9 februari 2024

So glad to hear Jade was able to help you with adding Smile to your checkout experience!

If you need anything else, we're happy to help 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

4 april 2024

We at Love Light Minnesota have thoroughly enjoyed the added features we have received in our store through Smile. We have already had customers enquire about the rewards. We appreciate you Smile!

Love Light Minnesota
Verenigde Staten
Ongeveer een maand gebruiken de app
Smile.io heeft geantwoord 6 april 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

22 februari 2024

Great app and even better customer service! Jade was incredible in assisting with our questions and going the extra mile to ensure our satisfaction!

Taylor Made Scrub Hats
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Smile.io heeft geantwoord 27 februari 2024

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨

6 maart 2024

Fantastic customer support second to none! Fast response time, so helpful and Karen went the extra mile :) 10/10 star in customer service!

Tuesday Label
Nieuw-Zeeland
Bijna 3 jaar gebruiken de app
Smile.io heeft geantwoord 8 maart 2024

Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))