Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenzje (6 656)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
17 czerwiec 2020

Caveat - I haven't launched this app yet and only have the free version. But it looks like I will be able to do everything I want to do and I will update the review afterward. One star off because customer service has limited hours and the app is just a little confusing about how to onboard existing customers. But I will update and I'm sure it will be 5 stars after I start using it.

Tonik Cycling
Stany Zjednoczone
Około 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 22 czerwiec 2020

Thank you so much for taking the time to leave us a review! We'd love to help you get started, please don't hesitate to reach out anytime! :)

15 luty 2024

Good program, altough a little bit expensive. Let's see if it's wort it. Lisa from the Customer Servic was of great help.

Brothers in Arms
Niemcy
Około 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 18 luty 2024

Thank you for your review! 🙏 We have reached out via email to see if there is anything we can improve on.

10 listopad 2022

While the reports available in-app are a bit basic, (-1 star) I was able to get the data we wanted from Jade on the support team. We were looking to asses cumulative point earning & redemption by customer (and tier group) which we were able to compile based on the exports she sent us. Thanks again for the help Jade!!

Best Bully Sticks
Stany Zjednoczone
Około 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 10 listopad 2022

Thanks so much for leaving a review, I am super happy I could help today :) Thank you so much for your feedback as well! I'll pass it onto our team. -Jade <3

16 maj 2016

i have just set up the sweet tooth reward program for my store http://hotro.myshopify.com and am so stoked to start using this app. I have read so many positive reviews on the program I cant wait to see it in action.

Hotro
Kanada
Około 3 lata korzystania z aplikacji
31 marzec 2020

Really like the app, it would be great to see an option to reward customers for each review that they complete on a product that they have purchased. Is this possible for the future?

Lejonjon
Nowa Zelandia
Około 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 3 kwiecień 2020

Hey there! Thanks so much for your review! ✨ We've sent over an email to help out!

6 wrzesień 2016

Easy to use, wish we had more control over what kind of rewards were offered. All in all though I would highly recommend this loyalty program

Whiskey Boat Goods
Stany Zjednoczone
Około 3 lata korzystania z aplikacji
9 listopad 2016

Easy to use once you get used to it! Loving it so far!

Qtco
Stany Zjednoczone
Prawie 3 lata korzystania z aplikacji
8 październik 2016

First time using this App, lets see how it works.

Hemo Holdings
Republika Południowej Afryki
Prawie 3 lata korzystania z aplikacji
Edytowano 22 luty 2024

Today Joana helped me figure out why a customer was having trouble using their rewards (user error) quickly and with kindness. Appreciate the speedy response!

Folia Collective
Stany Zjednoczone
Prawie 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 22 kwiecień 2022

Hi Danae, thank you for taking the time to leave such an insightful review! We appreciate your feedback on notifying and educating customers and will look at ways to do better in the future. Also you are correct, Instagram doesn't allow deep links in their bios. We hope they change this, but I sent you a message on how you can still add a link to sign up in Instagram, and tips & tricks to educate customers on your program! 💛 Nicole

Edytowano 12 luty 2017

So far so good....easy to set up the basic plan. I will give another review once the shop is up and running. I am on the fence with 4 or 5 stars because of the branding logo on the rewards program....I think they should offer lower tier option for a few bucks that would get rid of their branding on the system....

Howilivelife
Stany Zjednoczone
Prawie 3 lata korzystania z aplikacji