Recenzje (6 149)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
5 kwiecień 2024

Brandon and Joana have been a really big help over the last few days with all of our questions, and we've made so much progress and improvement to our store thanks to their assistance. They have been incredibly thorough and I'd like to thank them personally for helping me understand the app and how we can make it work the most effectively within our network.

The team on the support chat as a whole have all been very helpful from the first day we installed smile. And the app itself is versatile, easy to use, customisable, and has lots of cool features! Would definitely recommend :)

Shuperb
Wielka Brytania
23 dni korzystania z aplikacji
Smile.io odpowiedział(a) 6 kwiecień 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

16 kwiecień 2024

I'm a new user about this app. Great service, fast response! Appreciate it:)

Birdfy
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 18 kwiecień 2024

Thank you for your review. We are happy to hear you had a speedy response to your questions!

23 kwiecień 2024

Lynn P was quick to respond to my questions and concerns. She was helpful with her step by step knowledge of getting me set up properly for my business.

K'Janée Boutique
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 25 kwiecień 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lynn is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

11 maj 2024

Joana helped and answered my questions quickly and clearly! Love this app so far!

Me Time Groningen
Holandia
Ponad rok korzystania z aplikacji
Smile.io odpowiedział(a) 12 maj 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

23 maj 2024

Lisa provides incredible customer service and held our hands while onboarding - other companies could learn from her kind customer service skills!! Highly recommend!

BedVoyage
Stany Zjednoczone
17 dni korzystania z aplikacji
Smile.io odpowiedział(a) 25 maj 2024

So pleased Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

Edytowano 24 maj 2024

Thanks to all the support team for looking into my issues. Things seem to be working properly and I will follow up with Cole and the support team if I need further assistance.
Looking forward to good success!

Get Out And Throw Disc Golf
Stany Zjednoczone
28 dni korzystania z aplikacji
Smile.io odpowiedział(a) 10 maj 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and we're looking forward to being on this successful journey with you 🤩

Jade, Brandon and the rest of the Smile Team✨

28 marzec 2024

I contacted Smile as we had a few questions regarding paid plans and Joana was fantastic! Every response was detailed and amazing, we will be continuing with Smile.io.

Fantastic service and thank you so much, Joana :)

Pleasure speaking with you and resolving our issue.

L'SAUVE®
Wielka Brytania
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 1 kwiecień 2024

Thanks so much for taking the time to leave us this review! We're so glad to hear that you found Joana to be as incredible as we know her to be

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

5 czerwiec 2024

The client service was perfect. Thank you Joana for everything , your help and your prompt replies !

Romée Paris
Francja
3 miesiące korzystania z aplikacji
Smile.io odpowiedział(a) 7 czerwiec 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Joana- Smile Team✨

19 marzec 2024

Excellent customer service from Jade with updating our rewards program to ensure we can continue to bring this service to our customers. Happy to be a loyal user of Smile!

Charlie and Fox
Australia
Ponad 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 21 marzec 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ Jade & The Smile Support Team ✨

Edytowano 21 maj 2024

Quick to respond to issues and Ezra was able to resolve it in such a short time.

Oobi
Australia
Prawie 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 12 kwiecień 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨