Smile: Loyalty & Rewards

easy to configure, I had some questions that the customer service staff answered me in an excellent way, Lisa even made me a video to explain a configuration to me. Let us now await the results of the campaign. good job guys.
www.octante.mx

Just signed up! The name alone (Sweet Tooth) was enticing. I have been looking for a creative, seamless, effective way to give back to my customers, and I FOUND OUT!! Thanks so much!

Fantastic App, easy to set up and very straightforward. Great customer service!! I would definitely recommend this app. A must have simple marketing tool!!!

So easy to instal and most of the set up is done for you, thank you so much for providing this, I hope it stays free until the day I’m doing 500 orders a day !!!

Customer service sucks. Sat on chat for 22 minutes before giving up. App isn't integrating with Shopify sales when customers try to use their reward codes. They can see that they have a reward and they get a code, but I have to issue a refund for them to get the discount. Not cool.

Great app. Easy to install and use!

Great customer service! Definitely makes it easier to navigate your rewards program. Would recommend!

Great responsive support from Jade! She helped with a small issue I had today and solved it very quickly.

Fab app, needed a bit of help in the beginning but the Help desk was always swift and helpful. Highly recommended. Our customers like having the rewards, and particularly like saving up for the higher values, so don't be afraid to have three or four stepped rewards. The only thing that did slow us down was working out the maths behind everything....ie, the value of our product's 'points' vs the value of the rewards 'points' is actually a complicated algorythm, and you want to get it right before you launch. Sweettooth offers a good tutorial on this, but if maths isn't your strong suit, and you start to go cross-eyed, best to talk to someone who really understands the difference between the value of the points earned and the value of the points spent, and how this applies to your business model. This could make or break your program's success. UPDATE: Needed help with positioning the app logo to avoid overlapping with another information box, and once more the Help Desk was super quick and helpful.

Great rewards app, needs a few more features in the free subscription.