Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenzje (6 645)

Ogólna ocena
4,8
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  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
18 grudzień 2020

We originally got the free version of this several years ago, but never really put it to much use. Near the beginning of 2020, we decided to actually use it, and we're so glad we did! It's very easy to set up and use, and the free plan is pretty great on its own for when you're first starting out. And their custom service is great! Customers so far have been a lot more likely to come back knowing that they're getting rewarded for their purchases, and we've been able to start building a network with reviewers to refer product easily. Recently, we realised we needed to upgrade a bit from a small plan. As a small business we were a little concerned about the pricing, but customer support (shout-out to Christian!) was excellent and they helped us to navigate into a custom plan that worked the best for us.

Sweetsmith Candy Co.
Kanada
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 18 grudzień 2020

Thanks so much for sharing your feedback 😊 We loved learning more about your store, and helping you get set up for success!

26 wrzesień 2023

David was so helpful answering very promptly even during the weekend. Big shoutout for David

With Bling
Wielka Brytania
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 28 wrzesień 2023

Thank you so much for your kind review we really appreciate it. 🙏 We think David is pretty great as well :)

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

28 kwiecień 2022

super intuitive, great support, always available to help optimize the program! Would recommend Smile to anyone who needs an incentivizing rewards app on their store!

Nominal
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 28 kwiecień 2022

We are so glad you are enjoying smile! Thanks for taking the time to leave a review. It was great chatting with you today 💛 Nicole

23 wrzesień 2016

this app is not bad, i just wish i could do more customisation with the basic account

Berrylacewigs
Kanada
Ponad 3 lata korzystania z aplikacji
14 lipiec 2022

Great app with great options and amazing support! Way better value than some of the competition (YOTPO loyalty) and such better customer support!

Candles By Carol
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 15 lipiec 2022

Thank you so much for this amazing review 🙌 🙌 🙌 It was great chatting with you & we're so happy to hear you're loving the Smile app 🤩

💖 Lisa

Edytowano 28 sierpień 2024

Smile app is easy to work with, but if you do need help, their customer service team (thanks, Nicole!) is right there and ready to help you out.

Special thanks to Lisa for the prompt answers to my questions (Aug 28, 2024)!

Smidge®
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 15 październik 2023

Thank you so much for your kind review. We really appreciate it! 💖

Smile Team ✨

4 maj 2021

Great app, easy to use, does a great job integrating into the theme. Would highly recommend this app based on what is possible through the free tier.

This is good fun
Wielka Brytania
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 5 maj 2021

Thanks for the review! Glad to hear you've found Smile to be amazing 🤩

11 lipiec 2023

Very helpful and quick responses. She walked me through the answers to all my questions and helped me decide to switch my loyalty program to Smile. With their features and price, I'm super happy using them now. Switching to them was the best thing for my customers

Chris's Ice Cream
Kanada
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 13 lipiec 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team

21 czerwiec 2022

Great app to keep customers and to keep customers.. Also customer service is great ... quick replies and ready to help!

yeehawcowboy
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 23 czerwiec 2022

Thanks for leaving your kind review, we are super happy to hear that you are loving out customer service :)

30 kwiecień 2019

I'm amazed how easy this was to set up! It's beautiful and well designed, easy to use! I look forward to using this program!

Little One Shop Co.
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 1 maj 2019

Thank you for the five-star review :) Our Design team loves hearing this kind of feedback!