Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenzje (6 656)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
21 styczeń 2025

Unacceptable Customer Service and Unfair Subscription Policy

I am extremely disappointed with the customer service provided by this company. They offer only chat and email support, both of which take hours to receive a response—completely unacceptable for a paid service.

What’s even more frustrating is their unfair subscription policy. I paid $50 for a monthly subscription, and after realizing ...

Shabella
Stany Zjednoczone
8 dni korzystania z aplikacji
Smile.io odpowiedział(a) 23 styczeń 2025

Thank you for your feedback here. Someone has reached out to you and we'd love to work together to make sure your experience is as positive as it can be!

11 grudzień 2024

I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!

Affirm The Word Literary
Stany Zjednoczone
21 dni korzystania z aplikacji
Smile.io odpowiedział(a) 13 grudzień 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Edytowano 8 styczeń 2025

Fast and efficient service - what I needed when I was in a pinch regarding dealing with repeat orders and how they should be handled in order for customer to receive their points. The otter fist pump clinched it

Bond St Wines
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 30 listopad 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

28 październik 2024

I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.

Flying Tomato
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 30 październik 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

28 styczeń 2025

I just installed the app within the past few days, but so far, so good. 5 stars for customer service - they respond quickly and answer questions thoroughly.

DogStoreOnline LLC
Stany Zjednoczone
6 dni korzystania z aplikacji
Smile.io odpowiedział(a) 30 styczeń 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

14 listopad 2024

Jade in the customer support team was super helpful with a query my customer had, and explained clearly what the resolve was. Thanks v much!

Redchurch Brewery
Wielka Brytania
Około 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 16 listopad 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩

- Smile Team ✨

15 styczeń 2025

Excellent customer service. Shelby is always very helpful.

lovingthyselfrocks
Stany Zjednoczone
2 miesiące korzystania z aplikacji
Smile.io odpowiedział(a) 18 styczeń 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

21 styczeń 2025

Andrea has helping me with the app. love the features of the app so far.

Country Beautie
Australia
Około miesiąca korzystania z aplikacji
Smile.io odpowiedział(a) 23 styczeń 2025

We are happy to hear Andrea was able to assist you with using the app - enjoy the features!

21 listopad 2024

Thank you so much for all your help!

Nolaskinsentials
Stany Zjednoczone
Około 7 lat korzystania z aplikacji
Smile.io odpowiedział(a) 23 listopad 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

13 luty 2025

Great customer service!

HH Science
Stany Zjednoczone
Prawie 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 15 luty 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨