Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenzje (6 526)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
6 styczeń 2018

I’ve been wanting to implement a rewards type program for some time and this app is it! Our customers love this program.

Pure And Coco
Stany Zjednoczone
Około rok korzystania z aplikacji
9 październik 2019

Doug, was amazing. I got some great support and was very patient with me while we tried to solve everything out. I would definitely recommend using Smile

Theodent Toothpaste
Stany Zjednoczone
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 9 październik 2019

Thank you for the five star rating! We're happy our Support team was able to help get everything sorted. We really appreciate the recommendation. 🙂

Edytowano 24 luty 2021

Super user-friendly and easy to set up. I do wish there were more customizable options for rewarding points.

Studio 36
Kanada
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 25 luty 2021

Thank you sharing your kind and honest feedback :) , please feel free to reach out to us with your rewarding goals. We'll be happy to see what options we can offer, or explore workarounds! 🙌

4 marzec 2021

Smile is by far the best app we have installed to date and the best part... we're still on the free plan! I know that might not be the best marketing (I'm unsure) but honestly, one of the biggest turn offs of literally any Shopify app is that you end up paying heaps for really not that much. Smile just runs by itself, massively encourages returning customers and helps us out heaps with issuing store credit whenever there might be delays etc. We've never once had an issue or need to reach out to their support but I can only assume, given how professional the app and it's dashboard are, the support will be top notch as well. Highly recommend to any store really, we're predominantly clothing so maybe it favours our demo better but just an outstanding app, not trying to squeeze us for money and making hundreds of our customers happier every month!

The Fresh Stuff
Dania
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 5 marzec 2021

Thanks so much for the review 🌟 We're excited for your launch and we're here to help you boost customer engagement 🚀

19 sierpień 2021

Great app for rewards with easy use for both ourselves and customers as well. Nothing to suggest for changes

Vision Saddlery
Kanada
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 25 sierpień 2021

Thank you so much for choosing our app and for leaving us this wonderful review ✨ We are glad that you find the app easy to use!

22 marzec 2022

Pretty Good! We just started using the Growth account. The Customer service was very helpful and responded super quick.

WaistTrainer
Stany Zjednoczone
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 22 marzec 2022

Thank you so much for taking the time to leave us a review 💖
Please don't hesitate to reach out if we can help with anything at all!

26 marzec 2021

Wow! I moved over from a loyalty program where all they talked about was adding on costs for every feature and I was stuck in a contract with them. The team at Smile have been outstanding. I truely feel like my business is valued and I’m so excited to continue working with them. Thanks so much!

Baby Bow Club
Australia
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 27 marzec 2021

Thanks so much for the glowing review! 🌟 We're happy you had a good experience with our team. We're always excited to help you reach your goals!

14 listopad 2023

Customer service, especially Nicole, is a huge help and very responsive. Thank you!

GE Designs
Stany Zjednoczone
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 16 listopad 2023

Thanks for taking the time to leave us a stellar review and the kind words about Nicole! She's a rockstar and we're so glad she was able to help you so much 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

8 październik 2020

We had a kind of a tricky situation about the placement of the Smile icon. The whole team at Smile.io was really responsive and attentive. Brady was particularly helpful and offered a solution that really worked for us. We'd recommend working with Smile.io and using this app for easy customer rewards and referrals.

GYMREAPERS
Stany Zjednoczone
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 9 październik 2020

Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that Brady was so helpful!

17 grudzień 2021

I reached out to Christian for some help as to how redeeming the points works on POS with customers. He did a fantastic job explaining all of the steps to me! Southern Athletica is very excited to be partnered with Smile!

Southern Athletica
Stany Zjednoczone
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 17 grudzień 2021

Thank you K! Enjoyed chatting with you, excited about your growth with Smile! 💛