Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenzje (6 300)

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4,9
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  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
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20 kwiecień 2022

Great app, easy to set up for non-tech person :). Jade in support was very helpful, highly recommend.

GLAM DOLL
Irlandia
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 20 kwiecień 2022

Thank you so much for leaving a review, it was a pleasure helping you today :) -Jade <3

20 styczeń 2021

I think too little is offered in the free plan because it is not worth paying for the plans if it is difficult to get persons to sign up. Customization of rewards still has its limits.
will rate again at a later date

aunasbodycare.com
Barbados
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 20 styczeń 2021

Hi there,

Thanks for sharing your feedback. I've checked your loyalty program's configuration and can see lots of opportunities where we can help you optimise, particularly around how quickly your customers can earn their first reward, and the value of their points.

Additionally, Smile can only be as successful as your store. So ensuring you have a healthy customer presence before enabling your loyalty program will is important to gain traction.

I'll reach out to you shortly with more information regarding optimisation :)

22 styczeń 2018

love this app, great tool for making customers stay loyal to the brand. had a small issue with my discount codes but maggie was quick to help me resolve it, i didnt even have to do anything. she just fixed it. kudos!!!

Fortune Cookie Accessories
Filipiny
Prawie 2 lata korzystania z aplikacji
10 maj 2022

Smile.io is a brilliant app and they provide excellent customer service. I'd recommend to any Shopify store owner.

Equinutritive
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 10 maj 2022

Thank you so much for taking the time to leave a review, it was a pleasure assisting today :) -Jade <3

10 październik 2016

Great app for encouraging customers to engage with the store and return to shop more. I absolutely love using it at http://shop.growingupgoddess.com

Growing Up Goddess
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
9 marzec 2021

Very cool app. By far the best quality when it comes to Loyalty rewards program. However I have to mark it down for not having a manual translation option available when there is only 5 default languages to choose from.

Mig&Mini
Dania
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 10 marzec 2021

Thank you for sharing your open and honest feedback. We rolled out the translations feature relatively recently (right at the end of 2020), and so we're being careful to ensure everything is stable before considering how to grow it further.

I'm keen to learn what language support you're looking for, so I'll reach out with a follow-up message soon.

Glad to hear that that you're enjoying the core loyalty program though! 🙂

24 luty 2016

Cool app, easy to setup, good guide and works great.

Am Generalstore
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
14 kwiecień 2016

Really lovely app,
very convenient and inspire me a lot!

Wallflowers Hong Kong
SRA Hongkong (Chiny)
Prawie 2 lata korzystania z aplikacji
13 marzec 2021

Brilliant platform and excellent service. We're just learning the ropes as a store, setting up our referral programme, but this process has been helped along inordinately by Joana at the smile team. Cannot recommend the app enough - and if you do speak with the team at smile, and Joana pops up, you're in safe hands!!

Green Bee
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 13 marzec 2021

Thank you so much for taking the time to write this review 🤩

9 sierpień 2023

Had a slight problem and was sorted straight away. Jade was really helpful and managed to solve the problem in minutes which would have taken me hours

The Cornish Cheese Co
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 10 sierpień 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team