
Smile: Loyalty Rewards Program
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
Recenzje (6 617)
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Według oceny
I didn't want to upgrade my plan but needed to change a feature so Joana offered me a free month on the upgraded plan to help with my needs. Great customer service!
Hey there! Thanks so much for taking the time to leave us a review. We were so very happy to hear that Joana was able to get you set up with a trial month of a plan that fit your needs 🙂
We'll be if you need anything while playing around with the new features!
Yours in Loyalty,
✨ The Smile Support Team ✨
High quality set up. Fast and helpful support. Good resources available and smooth onboarding process.
Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team
Quick responses from customer service always! The answers are always helpful, clear and to the point.
Thanks so much for taking the time to leave this review ✨
— Smile Team 💛
Unable to customize what you want to earn point by customer.
After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features.
Mar 1, 2024 updates.
Offered an acceptable alternative to show product page pts.
Hi there,
Thank you for taking the time to share with us your concerns. I will follow up directly with you over email to understand exactly what you want to do and explore other possible solutions.
- Sarah and the Smile team
I've been using this app for my rewards program, it's super easy to use and they have a great support!
Thanks for the fantastic feedback! We're happy to hear that Petrit was able to help you with your loyalty needs 😄
We had a little snafu with a customer trying to take advantage of the referral link system and within 3 minutes of being on a chat with the Smile team we had discovered the loophole, blocked the cheating customer, and set ourselves up for success in the future.
Every person we have contacted at Smile is professional, kind, and quick! This app is easy to use and to customize. We can't wait to grow with Smile!
Thank you so much for your amazing review 💖 We're so glad our support team was able to help.
Take care & stay safe!
I'm just getting started with Smile , trying to get a good foundation. Lisa answered my question very quickly and directly. When I asked a follow up that wasn't her area of expertise she quickly referred me to the team that should be able to help.
Thank you for leaving us a review! Lisa is a rockstar, so glad she was able to connect you with a solution! 😀
Cheers,
Joshua - Smile Team 🧙♂️
From the very first page, this app is so smooth and easy to use. This is the most helpful and polished app I've used with shopify yet!
Very helpful customer service and app seems to be working well!
Thanks so much for leaving a review! It means a lot to us. We are here to help if you need anything else :)
What a wonderful app! So excited to launch our store with our HeyHealthy rewards programme in place. Take a look at the customisations we've put in place at www.hellowellness.co.uk