Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenzje (6 617)

Ogólna ocena
4,8
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  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
14 listopad 2023

I didn't want to upgrade my plan but needed to change a feature so Joana offered me a free month on the upgraded plan to help with my needs. Great customer service!

Munchie Mountain
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 16 listopad 2023

Hey there! Thanks so much for taking the time to leave us a review. We were so very happy to hear that Joana was able to get you set up with a trial month of a plan that fit your needs 🙂

We'll be if you need anything while playing around with the new features!

Yours in Loyalty,

✨ The Smile Support Team ✨

20 czerwiec 2023

High quality set up. Fast and helpful support. Good resources available and smooth onboarding process.

Franz Skincare USA
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 20 czerwiec 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

28 marzec 2023

Quick responses from customer service always! The answers are always helpful, clear and to the point.

Payton & Piper Boutique | A Pacific Northwest Clothing Company
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 28 marzec 2023

Thanks so much for taking the time to leave this review ✨

— Smile Team 💛

Edytowano 1 marzec 2024

Unable to customize what you want to earn point by customer.
After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features.

Mar 1, 2024 updates.
Offered an acceptable alternative to show product page pts.

Par-Tee Golf
Kanada
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 6 styczeń 2024

Hi there,

Thank you for taking the time to share with us your concerns. I will follow up directly with you over email to understand exactly what you want to do and explore other possible solutions.

- Sarah and the Smile team

22 lipiec 2021

I've been using this app for my rewards program, it's super easy to use and they have a great support!

NewCo Beauty
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 24 lipiec 2021

Thanks for the fantastic feedback! We're happy to hear that Petrit was able to help you with your loyalty needs 😄

14 maj 2020

We had a little snafu with a customer trying to take advantage of the referral link system and within 3 minutes of being on a chat with the Smile team we had discovered the loophole, blocked the cheating customer, and set ourselves up for success in the future.

Every person we have contacted at Smile is professional, kind, and quick! This app is easy to use and to customize. We can't wait to grow with Smile!

The Sis Kiss
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 19 maj 2020

Thank you so much for your amazing review 💖 We're so glad our support team was able to help.

Take care & stay safe!

23 sierpień 2022

I'm just getting started with Smile , trying to get a good foundation. Lisa answered my question very quickly and directly. When I asked a follow up that wasn't her area of expertise she quickly referred me to the team that should be able to help.

Drink Italian
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 24 sierpień 2022

Thank you for leaving us a review! Lisa is a rockstar, so glad she was able to connect you with a solution! 😀

Cheers,
Joshua - Smile Team 🧙‍♂️

19 marzec 2016

From the very first page, this app is so smooth and easy to use. This is the most helpful and polished app I've used with shopify yet!

Alber Road Childrens Wear
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
11 listopad 2023

Very helpful customer service and app seems to be working well!

West Berkshire Roastery
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 14 listopad 2023

Thanks so much for leaving a review! It means a lot to us. We are here to help if you need anything else :)

Edytowano 19 grudzień 2016

What a wonderful app! So excited to launch our store with our HeyHealthy rewards programme in place. Take a look at the customisations we've put in place at www.hellowellness.co.uk

Hellowellness
Wielka Brytania
Prawie 2 lata korzystania z aplikacji