Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenzje (6 616)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
4 grudzień 2024

I had a very helpful customer support chat with Lisa today and she got me all straightened out with some start up questions that I had.

Midnight Pacific Studio
Stany Zjednoczone
Około 3 godziny korzystania z aplikacji
Smile.io odpowiedział(a) 6 grudzień 2024

Thanks for leaving a review! We agree that Lisa is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

8 wrzesień 2024

prompt response and exact info I was after

thank you

Poker Tragic
Australia
Około miesiąca korzystania z aplikacji
Smile.io odpowiedział(a) 10 wrzesień 2024

Thank you so much for taking the time to leave this review 💖
It was a pleasure assisting you!

Karen - Smile Team✨

27 sierpień 2024

Le service à la clientèle est excellent. J’adore cette application facile à utiliser, je ne suis pas une experte mais j’ai réussi facilement

Ongles Elaine Lemay
Kanada
Ponad rok korzystania z aplikacji
Smile.io odpowiedział(a) 29 sierpień 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

12 grudzień 2024

Lynn was incredibly helpful and very friendly. So much appreciated!

Seilich
Wielka Brytania
8 dni korzystania z aplikacji
Smile.io odpowiedział(a) 14 grudzień 2024

Thanks for leaving a review! We agree that Lynn is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

19 sierpień 2024

Great app with great customer support, especially Cole!

Collagen For Her
Stany Zjednoczone
Około 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 31 sierpień 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

Edytowano 2 lipiec 2024

Updated review: Customer service contacted me after my first review and we were able to find a solution based on my seasonal company. I think they have a great customer service and for that I give them a 5 stars. I want to say that I hope that in a near future they will offer more packages. Right now it goes from 0$ to 50$ and nothing in between. Maybe with one or 2 options in between they would have even more users.
Previous review:

I have used this apps for a year or so. This was a wonderful app until they switched some features. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed. I am a seasonal business so some months I have 100 orders and other months 350 orders but because of that, I would need to upgrade to the 49$/month plan and I think it's way too expensive. Not a good solution for small businesses.

June Swimwear
Kanada
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 28 czerwiec 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

I'm glad we could work on a solution that makes sense for your business. Don't hesitate to reach out if you have any further questions. We're always here when you need us!

Smile Team ✨

4 wrzesień 2024

Great App and great support, thank you

Tripod Coffee
Australia
Ponad rok korzystania z aplikacji
Smile.io odpowiedział(a) 6 wrzesień 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

16 lipiec 2024

We've had a fantastic experience setting up our loyalty program with Smile. The platform is user-friendly and offers a variety of customization options to suit our needs. Whenever we had questions or needed assistance, the Smile support team was always prompt and helpful. We are very happy with the overall service.

DoggieLawn
Stany Zjednoczone
Prawie 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 18 lipiec 2024

Thank you for this lovely review! We are so happy to hear you've found the platform to have ample customization options and our support were quick to help with your questions!

28 sierpień 2024

Good app with great functionalities and the team is very helpful. Great service, thank you Lynn.

Botanic Blend
Holandia
5 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 30 sierpień 2024

Thank you for the 5 star review! 🙂

Smile Team ✨

25 listopad 2024

Great app and great customer service!

Undy Femme
Dania
22 dni korzystania z aplikacji
Smile.io odpowiedział(a) 26 listopad 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨