Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenzje (6 619)

Ogólna ocena
4,8
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  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
6 sierpień 2024

I appreciate you helping me, thank you!

WJST Jet Set Skybound Store
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Smile.io odpowiedział(a) 8 sierpień 2024

Thank you for your review! We are so glad Lynn was able to help you :)

3 lipiec 2024

I recently had the pleasure of receiving assistance from Lynn at Smile.io, and I cannot express enough how grateful I am for her exceptional support. From the very beginning, I was having a lot of difficulty navigating through some of the features and functionalities of the platform. However, Lynn was there to guide me every step of the way.

Lynn's patience and dedication were evident throughout our interactions. She took the time to thoroughly understand the issues I was facing and provided clear, step-by-step instructions to resolve them. Her explanations were always easy to follow, and she made sure that I was comfortable with each step before moving on to the next.

What truly stood out was Lynn's unwavering commitment to ensuring that I had a positive experience. She never rushed through our conversations and was always willing to go the extra mile to help me understand the solutions. Her friendly and professional demeanor made the entire process much less stressful and more manageable.

In addition to her technical expertise, Lynn's customer service skills are truly commendable. She was always prompt in her responses and consistently provided helpful and insightful advice. It's clear that she genuinely cares about her clients and takes pride in her work.

Given the outstanding level of service that Lynn provides, I firmly believe that she deserves recognition and a raise for her hard work. Her dedication to helping customers and her ability to make complex issues seem simple are invaluable assets to Smile.io. Lynn's support has not only resolved my issues but also left me with a very positive impression of the company.

Thank you, Lynn, for your exceptional service and for making my experience with Smile.io so much better. Your efforts are greatly appreciated!

SVNE Organics
Wielka Brytania
Około miesiąca korzystania z aplikacji
Smile.io odpowiedział(a) 6 lipiec 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

30 maj 2024

This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!

The Red Wagon
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 1 czerwiec 2024

Thank you for taking the time to leave a review! I'm glad we could help!

10 czerwiec 2024

Lynn is awesome and followed up with me to make sure I made the change in plan before my next billing cycle. Highly recommend!

Puree Juice Bar
Stany Zjednoczone
Ponad 7 lat korzystania z aplikacji
Smile.io odpowiedział(a) 12 czerwiec 2024

Thank you for your review! We are so glad Lynn was able to help you :)

3 czerwiec 2024

I've been using Smile for years and haven't run into many issues. All issues I've had, have been resolved quickly. Recently, Lisa was able to help answer a few questions I had about the app, my Shopify theme and customer reviews.

Fortune Cookie Soap
Stany Zjednoczone
Prawie 8 lat korzystania z aplikacji
Smile.io odpowiedział(a) 5 czerwiec 2024

Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team, especially !Lisa! to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

4 wrzesień 2024

Ik raad deze app wel aan. Ik heb een kleine webshop en het gratis plan past op dit moment precies bij mijn wensen en behoeften. Daarnaast staat de klantenservice je snel te woord zo wel via de mail als via de chat.

discgolfsport
Holandia
12 dni korzystania z aplikacji
Smile.io odpowiedział(a) 5 wrzesień 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖

Shelby - Smile Team ✨

2 sierpień 2024

Really helpful customer serivce!

Loxx Hair
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 6 sierpień 2024

Thank you for the kind words! 💛

10 wrzesień 2024

Support réactif et compréhensible qui a su s'adapter aux enjeux de notre boutique en ligne. Je recommande !

NAILY'UP
Francja
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 13 wrzesień 2024

Merci beaucoup pour votre belle critique!

11 październik 2024

La atención al cliente es genial ,me atendió Joana una gran profesional

J&M
Hiszpania
Około miesiąca korzystania z aplikacji
Smile.io odpowiedział(a) 12 październik 2024

Muchas gracias, Juan!

21 czerwiec 2024

Reached out via chat to ask a simple question about order returns and reward points. Received a straight to the point answer quickly along with reference links to Smile Loyalty & Rewards Shopify page and super cute puppy gifs. Just like the chat interaction, using this app is quick and easy.
Thank you Lisa!

Rebel Athletic
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 24 czerwiec 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨