Smile: Loyalty & Rewards
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
Recenzje (6 495)
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Według oceny
Very easy to understand and excited to try it out!
adds load of value to our store and customer returning to our store - should've added it from the beginning
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
The Smile Team
so far setup was super easy I haven't used it yet with customers but hopeful it runs smoothly. I'm excited to give my customers something to look forward to.
Thank you for your review and the five-star rating! We really appreciate it. We hope your customers love it too! 😄
I had an issue with the wording of the point system when it was sent to the customer. Brandon was able to help me out straight away and get it sorted
WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.
Cheers
The Smile team
So far, Its been pretty painless to setup. We haven't had anyone actively use it yet, however. I may post an updated review in the future if they do.
Update: The App works wonderfully, and the customer service is top notch!
Great App, working well for us
I've been using this reward program. It's been excited to see my customers redeeming the points they had earned to purchase more. This helps our customers to keep coming back! Also great customer service! They response really fast whenever I have questions! Hannah was so helpful and she gave me all the info I needed! Highly recommended!
That's awesome to hear you're excited about using the app, we're excited that you decided to work with us! We'll let our team know that you appreciated their help, we think they are pretty amazing too 😄
Very useful app for our word-of-mouth marketing and the support was awesome. I liked the embed screen recording app, I was able to explain the issue efficiently with confidence.
Thank you so much!
Thank you so much for taking the time to write this review 🤩
Nice app but they REALLY need to have their own loyalty rewards template that we can use. Without it, having a rewards system is basically pointless.
Also the app doesn't allow any text button for mobile. Which means customers are expected to know an icon picture is the rewards button ( atleast on free plan)
then
as a said before, if there is no rewards template explaining the rewards customers will never use it because it was never explained. Please implement a rewards template or some sort of template explaining how rewards work. This is why sezzle is so great because it offers all kinds of branding templates making our job easier.
Hey there! Thank you for your review & feedback! We'll shoot you an email to help out 😊
The app sent a prompt asking for a review so I obliged.
This app is HORENDOUSLY priced. Yes, there are other options you can use for your store and pay WAY less which I do but I am so disgusted by the sheer audacity of the creators to charge what they do for the most basic of things. There are 3 plans - One for $49 a month, one for $200 a month...Yes, TWO HUNDRED DOLLARS every single MONTH and the last one for $600 monthly. Their free plan is simple and will be enough to get you started with a loyalty program. You won't be able to customize anything about it or add any of your own branding but it will be enough to get going.
Thank you for taking the time to leave us a review. We empathize with how difficult navigating pricing issues can be for merchants and would love to offer you a free trial of any plan you choose. We find that Smile's return on investment far outweighs any initial costs but we also understand that making such a commitment is daunting. We would love for you to enjoy all the benefits of Smile with absolutely no risk to yourself. I have sent an email as well offering to set this up, we hope to hear from you soon!
Sincerely,
Joshua - Smile Team 🧙♂️