Smile: Loyalty & Rewards
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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Reached out via chat to ask a simple question about order returns and reward points. Received a straight to the point answer quickly along with reference links to Smile Loyalty & Rewards Shopify page and super cute puppy gifs. Just like the chat interaction, using this app is quick and easy.
Thank you Lisa!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
it seems like a good app but I just lose a lot of time and Couldn't make it work. it is not showing in my website and I couldn't understand how clients will see their point or redeem them. I also try to reach through the chat but nobody answered. I was willing to pay after all that trouble with the free version.
We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!
CSR was quick to reply and answer my questions fully.
Thank you for the review and 5 star rating! We really appreciate it 💛
Customer service always there to help . CS is very knowledgeable and actually help . Smile has been easy to setup and We are excited at introducing the program to our customers.
Thanks so much for taking the time to leave a review!
Joana - Smile Team ✨
The customer service is great with this app! Lisa was a big help, and super friendly and responsive.
Thank you for your review, we are so glad Lisa was friendly and helpful :)
I've been using Smile for years and haven't run into many issues. All issues I've had, have been resolved quickly. Recently, Lisa was able to help answer a few questions I had about the app, my Shopify theme and customer reviews.
Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team, especially !Lisa! to be helpful. That's what we're here for 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Onboarding was a bit of a challenge at first but due to the excellent assistance from Angie, Shelby and the rest of the team we are up and running. Looking forward to the results!
Thank you for leaving a review! It was a pleasure helping you get set up!
Angie - Smile Team✨
good
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Smile's support was quick, thorough, and thoughtful when I had an issue with my widget not showing up correctly.
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩
Please don't hesitate to reach out if we can help with anything else.
Cheers!
- Smile Team ✨
not good
We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!