Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenzje (6 621)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
30 lipiec 2024

Easy to setup and customer service was helpful

Apex Sim Racing
Stany Zjednoczone
30 dni korzystania z aplikacji
Smile.io odpowiedział(a) 31 lipiec 2024

Thank you so much for taking the time to leave this review 💖 I'm so glad you're finding Smile easy to set up — can't wait to watch your loyalty program grow 🤩

Lisa - Smile Team✨

20 sierpień 2024

Easy to set up, looks great, and when I needed help, Lisa was on top of it and got my questions answered within 5 minutes!

Beadlock Coffee
Stany Zjednoczone
Około godziny korzystania z aplikacji
Smile.io odpowiedział(a) 21 sierpień 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

28 październik 2024

Amazing app

Serenity Scents NE
Wielka Brytania
Około 11 godzin korzystania z aplikacji
Smile.io odpowiedział(a) 30 październik 2024

Thank you for the 5 star review!

Smile Team ✨

29 lipiec 2024

So far very happy with the app and service have been great!

LÖV Flowers
Wielka Brytania
14 dni korzystania z aplikacji
Smile.io odpowiedział(a) 31 lipiec 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

22 sierpień 2024

thank you

zimocare
Niemcy
Około 2 miesiące korzystania z aplikacji
Smile.io odpowiedział(a) 23 sierpień 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

20 czerwiec 2024

Lynn from customer service has been super helpful and answers all my question thoroughly and with patience.

Apero Label
Australia
Prawie 5 lat korzystania z aplikacji
Smile.io odpowiedział(a) 22 czerwiec 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Lynn 🤩

Edytowano 30 lipiec 2024

We have been using Smile for a couple of years now and it has been working well for us.
Support has always been responsive and helpful when we have had questions or issues.
I would like to see the option for retailers to be able to create their own ways to earn. Such as giving double points on certain products not all. Or giving extra points for selecting Click + Collect on their order for example.
We have tiers for our customers and would love to see this push across to shopify so we don't have to manually tag our customers which can be time consuming.
Would also love to see the option for better bespoke design with the templates so it is more on brand/inline with our own look.

Overall, it does work very well.

Obus Online
Australia
Prawie 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 18 luty 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

We'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)

Smile Team ✨

18 lipiec 2024

The app is great, and has pleasant automation templates with a great responsive team from both the billing and implementation support. Unlike other similar apps which looks more bare-bone and had to do more manual customisations.

Just unfortunate there's only simplified chinese and no traditional chinese support, and there are certain fields which just can't be manually overwritten.

SunnyHills Hong Kong
Singapur
3 dni korzystania z aplikacji
Smile.io odpowiedział(a) 23 lipiec 2024

Thanks so much for taking the time to leave us a review!!!

18 lipiec 2024

Customer service always there to help . CS is very knowledgeable and actually help . Smile has been easy to setup and We are excited at introducing the program to our customers.

PIBU - טיפוח קוריאני בישראל
Izrael
6 dni korzystania z aplikacji
Smile.io odpowiedział(a) 23 lipiec 2024

Thanks so much for taking the time to leave a review!

Joana - Smile Team ✨

5 czerwiec 2024

Smile's support was quick, thorough, and thoughtful when I had an issue with my widget not showing up correctly.

Humarian
Stany Zjednoczone
Ponad 5 lat korzystania z aplikacji
Smile.io odpowiedział(a) 7 czerwiec 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨