Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenzje (6 612)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
20 maj 2024

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

B.Adore MY
Malezja
3 miesiące korzystania z aplikacji
Smile.io odpowiedział(a) 24 maj 2024

Thank you for your feedback. We are glad that you can see an improvement in the app!

24 lipiec 2024

I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!

Allison Izu
Stany Zjednoczone
Prawie 6 lat korzystania z aplikacji
Smile.io odpowiedział(a) 26 lipiec 2024

Thank you for leaving us a review!

15 sierpień 2024

The app is relatively easy to navigate and the chat support was very helpful.

Jesse's Teahouse
Stany Zjednoczone
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 28 sierpień 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was anything else we could help with.

Yours in Loyalty,

✨ The Smile Support Team ✨

9 wrzesień 2024

Helpful and responsive customer support

BRUNT Workwear
Stany Zjednoczone
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 11 wrzesień 2024

Thank you for your review and feedback, we are really glad to hear you found our customer support helpful :)

6 kwiecień 2024

Straight forward user interface and responsive, friendly customer service

Whimsigirl
Malezja
Ponad 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 28 lipiec 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Edytowano 18 wrzesień 2024

Good app but doesn't allow for free shipping for members as an option so I had to add another app to facilitate this. Staff were helpful.

Linden Cook Jewellery
Australia
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 18 kwiecień 2024

We are so happy to hear that you had a friendly chat with our team :) We look forward to watching your program grow!

15 marzec 2024

I don't have a lot of experience with the app yet so I am hesitant to rate it. But my experience reaching out to customer service to get help with early set up of the app was excellent and I would definitely recommend the app based on that alone - it can be so hard to get prompt and helpful customer service from a real human!

Barr Hill
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
3 kwiecień 2024

Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!

agnogrocery
Cypr
Ponad 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 28 lipiec 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

22 czerwiec 2024

Customer service have been great addressing any concerns or problems we've had.

Knit Nottingham
Wielka Brytania
Ponad 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 28 lipiec 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

25 kwiecień 2024

quick reply to my concerns, happy with the service.

FJ SWIM BIKINIS
Stany Zjednoczone
Ponad 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 26 kwiecień 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨