Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenzje (6 471)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
Edytowano 13 wrzesień 2024

Overall Smile has been a great company/app to install and work with, I trialled a few different apps before happily settling on Smile. We've had over 2000 orders influenced by the rewards in the short time we've had the program. Customer service has been amazing, working with Hannah on a few small things and she has been a gem to talk with, she really is 1 in a billion to talk to! So helpful!

Empress Athleticus
Australia
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 13 grudzień 2023

Thank you so much for your review - it's awesome to see how Smile is having an impact on your business! We are also so glad Hannah was able to provide you with some great service! We look forward to seeing your loyalty program grow :)

3 marzec 2024

Angie from Smile has been si patient & helpful while trying to integrate another app to our SMILE account. Not only this, but she went above & beyond helping me with other Smile functions, thank-you so much!

YCL
Australia
Ponad 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 5 marzec 2024

Thanks for taking the time to leave a review! I'm so glad I could help :D

- Angie & the Smile Team ✨

3 maj 2024

Quick help and friendly staff!

Liquid Layers and Daisy Dips Nail Co.
Stany Zjednoczone
Prawie 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 6 maj 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

5 czerwiec 2024

Top app, works perfectly x

Tacky And Upsetting
Wielka Brytania
12 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 7 czerwiec 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

26 listopad 2023

Excellent app with very kind and efficient customer support, we will keep working with this app for a long time Thank you!

Page One
Chile
Około 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 2 grudzień 2023

Thank you so much for your kind words they really made our day.

Best regards

The Smile team

19 luty 2024

great customer service. solved my issue immediately and followed up by email to make sure I don't have any other issues.

Women Suits
Stany Zjednoczone
Około 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 22 luty 2024

Thank you so much for your review! We are glad you found our customer service great and that your issues were resolved quickly.

Hannah & The Smile Team

22 luty 2024

Been using Smile for almost 4 years with no hiccups, it's a nice and easy app to use. We ran into some issues as well and had the pleasure of speaking with Hannah who went above and beyond to fix and resolve the issues which has ensured that we continue to use the app for our store! Great app and great people to work with.

RarePlayingCards.com
Kanada
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 23 luty 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words. We are happy Hannah was able to help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

28 marzec 2024

I contacted Smile as we had a few questions regarding paid plans and Joana was fantastic! Every response was detailed and amazing, we will be continuing with Smile.io.

Fantastic service and thank you so much, Joana :)

Pleasure speaking with you and resolving our issue.

L'SAUVE®
Wielka Brytania
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 1 kwiecień 2024

Thanks so much for taking the time to leave us this review! We're so glad to hear that you found Joana to be as incredible as we know her to be

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

19 luty 2024

Best rewards app ever and the support team is quick and super helpful
! Thank you Lynn for helping me out so quickly and got my problem solved.

Bella Gina Boutique
Stany Zjednoczone
Prawie 5 lat korzystania z aplikacji
Smile.io odpowiedział(a) 22 luty 2024

Thank you for your review - we are happy to hear Lynn was super helpful to you! Enjoy the app :)

- The Smile Team

8 luty 2024

Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive.

Customer service has always been helpful and responsilve.

The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.

Insane Labz
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 10 luty 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨