Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenzje (6 471)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
22 styczeń 2024

I had a problem with my rewards icon covering key aspects of my shop chat feature on the mobile platform and Lynn provided me with all the info I needed to fix it. Thank you!

lyndecreekacrylic
Kanada
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 25 styczeń 2024

Thanks for taking the time to leave us a review! So glad Lynn was able to help you resolve the UI conflict you were experiencing 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

4 lipiec 2024

Lots of thanks to Joana! Very cute support)))

KICA
Stany Zjednoczone
Około godziny korzystania z aplikacji
Smile.io odpowiedział(a) 6 lipiec 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

14 listopad 2023

Really good app and the best loyalty program for Shopify by far. Super intuitive and support is extremely knowledgable. Zero hesitation in recommending this app for any store owner!

LOBOCKI
Australia
Około 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 16 listopad 2023

Thanks for the kind words and recommendation about our app and our stellar support team! It means so very much 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

Edytowano 21 maj 2024

Quick to respond to issues and Ezra was able to resolve it in such a short time.

Oobi
Australia
Prawie 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 12 kwiecień 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

31 styczeń 2024

Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie

Bundlee
Wielka Brytania
12 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 2 luty 2024

Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨

10 kwiecień 2024

Jade was very helpful in getting my issue figured out!

Mays Street Boutique
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 12 kwiecień 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

3 maj 2024

Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.

Another Nine
Stany Zjednoczone
1 dzień korzystania z aplikacji
Smile.io odpowiedział(a) 10 maj 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Jade - Smile Team✨

14 luty 2024

I got the best service I could have asked for. Even when I had an issue, Lynn held my hand and guided me the whole way. Wonderful customer service.

Blake Mill
Wielka Brytania
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 22 luty 2024

We are so glad Lynn was really helpful! We think so too ;)

We look forward to supporting your business!

-The Smile Team

10 maj 2024

Lisa Gallagher from the Toronto Call Center was incredibly helpful and super friendly! I wish all call center reps were as amazing!!

Diane Kroe
Kanada
17 dni korzystania z aplikacji
Smile.io odpowiedział(a) 11 maj 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lisa is super awesome too! 💖

27 luty 2024

Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.

Cara & Co Craft Supply
Kanada
7 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 28 luty 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨