Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenzje (6 476)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
17 listopad 2023

The support was very quick and was able to resolve the issue right away. Thank you!

Japanese Green Tea Co.
Stany Zjednoczone
Około 7 lat korzystania z aplikacji
Smile.io odpowiedział(a) 21 listopad 2023

Thanks for taking the time to leave us a review! So glad to hear that our support team was able to quickly resolve your issue 🤓

We'll be here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨

14 listopad 2023

I didn't want to upgrade my plan but needed to change a feature so Joana offered me a free month on the upgraded plan to help with my needs. Great customer service!

Munchie Mountain
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 16 listopad 2023

Hey there! Thanks so much for taking the time to leave us a review. We were so very happy to hear that Joana was able to get you set up with a trial month of a plan that fit your needs 🙂

We'll be if you need anything while playing around with the new features!

Yours in Loyalty,

✨ The Smile Support Team ✨

29 luty 2024

We moved from another app to Smile. We have been avoiding to do this for years before because Smile doesn't offer point expiry on the basic pricing tiers, but the whole app is very well done and the interface is excellent so it was worth the change. It feels like a very steady and solid app, and the support from David was quick and responsive when we migrated from the previous app.

FajasColombianas.mx
Meksyk
6 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 2 marzec 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edytowano 10 czerwiec 2024

Andrea and the whole Smile team have all been amazing!

greenergrassdesign
Stany Zjednoczone
22 dni korzystania z aplikacji
Smile.io odpowiedział(a) 31 maj 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

14 grudzień 2023

We've been using smile for about 6 months and have recently decided to go for the growth plan. The team at smile have been really helpful and provided prompt assistance along the way.

Jo Downs Handmade Glass
Wielka Brytania
Ponad 5 lat korzystania z aplikacji
Smile.io odpowiedział(a) 16 grudzień 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

5 marzec 2024

Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++

DIY Craft Warehouse
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Smile.io odpowiedział(a) 8 marzec 2024

Thanks for the kind words! We really appreciate it 🙏

Yours in Loyalty,

✨Joana - The Smile Support Team ✨

9 listopad 2023

Smile is a lovely and nice app with lots of nice features and points which are all really good.

Tip top lovely help from Jade, she's the best! =D

Aquacadabra
Wielka Brytania
Ponad 5 lat korzystania z aplikacji
Smile.io odpowiedział(a) 10 listopad 2023

Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

7 luty 2024

Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!

Fourth and Main on Laurel
Stany Zjednoczone
Około 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 9 luty 2024

So glad to hear Jade was able to help you with adding Smile to your checkout experience!

If you need anything else, we're happy to help 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

8 listopad 2023

We've been successfully using smile for a while and since we started focusing on rewarding our customers not only have sales increased but also the upsell

Mitchell Brands
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 9 listopad 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear about how Smile has benefitted your business 😊

Please let us know if there is anything else we can do to support you!

Cheers,
Smile Team✨

4 grudzień 2023

The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help

M. A. G. Unique
Kanada
Około 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 6 grudzień 2023

Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖

We'll be here if you need anything else at all 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨