Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenzje (6 475)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
4 styczeń 2024

We have used Smile for ages now, its a good app and customers love it. We use it instore and online with great success. Customer support is always speedy and great!

Sprouts of Bristol
Wielka Brytania
Około 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 6 styczeń 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

3 styczeń 2024

We have been using the app for a few years, and have not had any problem.
It has all the functions needed for a points royalty program.

Lanikai Bath and Body
Stany Zjednoczone
Prawie 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 6 styczeń 2024

Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂

Yours in Loyalty,

✨ The Smile Support Team

29 listopad 2023

Angie was quick and very helpful in resolving our issue. Exactly what customers want from cs.

Glaxon
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 2 grudzień 2023

We agree Angie is awesome! Thank you so much for the kind words.

All the best

The Smile team

27 kwiecień 2024

I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind.

The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time.

I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable.

Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job

I am now pleased with smile.io services and I look forward to using the app.

DKS Natural Products
Wielka Brytania
Około 15 godzin korzystania z aplikacji
Smile.io odpowiedział(a) 10 maj 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

Edytowano 24 wrzesień 2024

Extremely simple to setup, support is just as amazing. Will definitely recommend this to friends as well.

The Doggie Shop
Australia
8 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 15 marzec 2024

Glad to hear you're finding Smile easy to use and enjoying our Support team - they are definitely awesome! 😄 Thanks for the rating & review!

22 luty 2024

Great app and even better customer service! Jade was incredible in assisting with our questions and going the extra mile to ensure our satisfaction!

Taylor Made Scrub Hats
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 27 luty 2024

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨

10 kwiecień 2024

Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!

White Cross E-Store
Kanada
3 miesiące korzystania z aplikacji
Smile.io odpowiedział(a) 12 kwiecień 2024

Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

19 marzec 2024

Setting up a loyalty program has been a big project for us to tackle for a long time. We did extensive research on the best loyalty programs for Shopify. We compared the super high offers of certain app developers and found we would pay so much each month without a complete program. We tried other loyalty apps from some lower-entry apps and had to deal with bugs, lag time, and errors.

After suffering these disappointments, we reluctantly tried Smile.io and quickly regretted not starting sooner. Smile is a breath of fresh air!

It took us over two weeks with other apps to attempt a complete setup, but NOT WITH SMILE.

When I reached out to Smile.io's team for advice on setting up our program, Brandon was a lifesaver. He swiftly took over my ticket, understood my requirements, and provided the proper guidance. His professionalism, empathy, and urgency were commendable. We had our loyalty program set up in less than 24 hours. Brandon is a true genius!

If you want to launch your program quickly and start re-engaging your customers, SMILE is the app you need. If you desire an on-brand loyalty program and want to save time and money, SMILE is the way to go.

P.S.
The results were immediate. Installing Smile.io saved our sales numbers that weekend. Customers were quick to engage, redeem, and order. If you're still reading this, you're missing out. Install the app now and start boosting your retention revenue.

NOTIQ
Stany Zjednoczone
6 dni korzystania z aplikacji
Smile.io odpowiedział(a) 21 marzec 2024

Thanks for taking the time to rate us 5 stars! So glad Brandon could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

15 grudzień 2023

Reached out to support for an issue and received quick and friendly service!

Sweetapolita™
Kanada
Około 8 lat korzystania z aplikacji
Smile.io odpowiedział(a) 17 grudzień 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

18 maj 2024

Great experience with Joana today! She was VERY helpful in getting me all set up with the rewards program! Thank you so much!

Mademli Boutique
Stany Zjednoczone
1 dzień korzystania z aplikacji
Smile.io odpowiedział(a) 21 maj 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨