Smile: Loyalty & Rewards
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
Recenzje (6 475)
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Według oceny
customer service is 10/10!
Today I reached out and received a very quick and helpful reply from Lisa!
Thank you so much
Thank you so much for taking the time to leave this review! We're so glad to hear that you had such a great experience with Lisa 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
Amazing service and such a short turnaround time when responding to an online chat. Well done!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Jade was so helpful to us to in setting up the app blocks in our theme editor. She stay in the chat with myself and my coworker basically all day until we ran out of questions for her. Very responsive and solved all our problems!
Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖
If you need any help, please do not hesitate to reach out.
The Smile Team ✨
Awesome experience so far, I needed a little bit of help and was expecting to wait a few days but Karen replied with everything I needed to know within 24 hours. I'm just moving from WooCommerce to Shopify and totally not used to the excellent support. The app is amazing so far, there's still a heap more for me to explore which I'm pretty excited about. 10/10 experience..
Thank you so much for sharing, we are happy that we were able to help. We think Karen is super awesome too! 💖
If you need any help, please do not hesitate to reach out.
The Smile Team ✨
Great app, more importantly, great suppot. We had a bug that caused the launcher to not show up properly, the team was amazing in resolving the issue :)
Thanks for your kind words! I'm really glad we were able to help :)
- Angie, Smile Team
Joana was so helpful, she quickly understood what I needed and have recorded a video to show our client exactly what to do. Great quick service :)
Thank you so much for your review, we really appreciate your kind words.
Cheers
Joana 🤩
Love this app. Customers enjoy it as well. David from support has been very helpful!
Thank you so much for your kind words. We really appreciate it, and we agree David is awesome.
Thanks again
The Smile team
Great friendly support, and has all the features you can expect! Special thanks to JOANA from customer service team who helped me resolve some technical issues on my theme.
The pricing is a bit steep though .. for a small business. And especially some important features are locked in for higher tiers.
Thank you for your review and feedback about our pricing - we appreciate your honesty. We are really happy to hear that Joana gave you some great service!
Customer service the best, really appreciate the effort to solve my issue
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩
Please don't hesitate to reach out if we can help with anything else.
Cheers!
- Smile Team ✨
I received a very quick and friendly reply. Got the answer to my question and the conversation was smooth and simple!
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨