Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenzje (6 537)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
4 grudzień 2023

The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help

M. A. G. Unique
Kanada
Około 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 6 grudzień 2023

Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖

We'll be here if you need anything else at all 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

29 luty 2024

We moved from another app to Smile. We have been avoiding to do this for years before because Smile doesn't offer point expiry on the basic pricing tiers, but the whole app is very well done and the interface is excellent so it was worth the change. It feels like a very steady and solid app, and the support from David was quick and responsive when we migrated from the previous app.

FajasColombianas.mx
Meksyk
6 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 2 marzec 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

6 grudzień 2023

I had an issue with the wording of the point system when it was sent to the customer. Brandon was able to help me out straight away and get it sorted

ELN Collective
Australia
8 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 7 grudzień 2023

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team

23 kwiecień 2024

Lynn P was quick to respond to my questions and concerns. She was helpful with her step by step knowledge of getting me set up properly for my business.

K'Janée Boutique
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 25 kwiecień 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lynn is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

16 kwiecień 2024

I'm a new user about this app. Great service, fast response! Appreciate it:)

Birdfy
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 18 kwiecień 2024

Thank you for your review. We are happy to hear you had a speedy response to your questions!

7 luty 2024

Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!

Fourth and Main on Laurel
Stany Zjednoczone
Około 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 9 luty 2024

So glad to hear Jade was able to help you with adding Smile to your checkout experience!

If you need anything else, we're happy to help 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

Edytowano 24 maj 2024

Thanks to all the support team for looking into my issues. Things seem to be working properly and I will follow up with Cole and the support team if I need further assistance.
Looking forward to good success!

Get Out And Throw Disc Golf
Stany Zjednoczone
28 dni korzystania z aplikacji
Smile.io odpowiedział(a) 10 maj 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and we're looking forward to being on this successful journey with you 🤩

Jade, Brandon and the rest of the Smile Team✨

13 grudzień 2023

It is the best rewards program for your customers! Also, Lisa is a huge help for any questions about the app! Thank you, Lisa! You Rock!!!!

Aromatic Infusions
Stany Zjednoczone
Ponad 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 15 grudzień 2023

Thanks so much for taking the time to leave such kind words about both our app and Lisa! We agree, Lisa rocks 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

5 czerwiec 2024

Great customer service

StonedGenie.com
Stany Zjednoczone
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 7 czerwiec 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!

5 marzec 2024

Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++

DIY Craft Warehouse
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Smile.io odpowiedział(a) 8 marzec 2024

Thanks for the kind words! We really appreciate it 🙏

Yours in Loyalty,

✨Joana - The Smile Support Team ✨