Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenzje (6 474)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
9 kwiecień 2024

Customer service the best, really appreciate the effort to solve my issue

Lingenfelter Race Gear
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 11 kwiecień 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

8 listopad 2023

I received a very quick and friendly reply. Got the answer to my question and the conversation was smooth and simple!

SubK Shop
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 10 listopad 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

4 styczeń 2024

Smile has excellent customer support - the team there, especially Brandon and Hannah were instrumental in helping us make the switch from BigCommerce over to Shopify - they are super knowledgable and friendly - Highly Recommend

Wild Poppies
Nowa Zelandia
10 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 6 styczeń 2024

We're so glad to hear Hannah and Brandon were helpful when you contacted us for help! It's our pleasure to assist 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

17 styczeń 2024

Great communication and feedback from Lisa on figuring out this new system :)

Really appreciate it!

Progressive Nutracare
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 18 styczeń 2024

Thank you so much for taking the time to leave this review 💛 We are happy Lisa was able to help :)

-The Smile Team✨

30 marzec 2024

Excellent app and customer care. They're ready to assist with anything and give you recommendations with anything you might need.

thrift.mt
Malta
4 miesiące korzystania z aplikacji
Smile.io odpowiedział(a) 1 kwiecień 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

- Smile Team ✨

18 czerwiec 2024

Great. Easy communication. Very helpful

Woodlands Inc
Stany Zjednoczone
1 dzień korzystania z aplikacji
Smile.io odpowiedział(a) 22 czerwiec 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

21 luty 2024

i love the app so much , it increase my sales . I highly recommended 1000%
good customer service

LECCE
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 23 luty 2024

Thanks so much for taking the time to leave a review! We are happy to hear that Smile is making an impact with your customers :)

Yours in Loyalty,

✨ The Smile Support Team ✨

2 luty 2024

The onboarding has been quick and easy, with plenty of communication for Brandon and the team at Smile.io.

We are using the points for donations, rather than a discount and with the teams help we have been able to adapt the program to our needs and are happy with the results so far.

Thanks,

Hugo
Happy Dog UK
www.happydoguk.com

Happy Dog UK
Wielka Brytania
6 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 3 luty 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edytowano 3 czerwiec 2024

We've long used Smile and have had a good experience. Customer service is always very responsive. Lynn was helpful as we navigated moving our account to a new platform.

Lexli
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 27 luty 2024

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨

24 kwiecień 2024

This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently.
It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)

Bastiano Bonheiden
Belgia
2 dni korzystania z aplikacji
Smile.io odpowiedział(a) 26 kwiecień 2024

Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.💖

For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)

Lynn - Smile Team ✨