Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenzje (6 631)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
19 maj 2024

The Support officer-Andrea was fast and responded well to my queries. Liked the efficiency! Thanks!

ONE.SHOP | The Official Online Shop of ONE Championship
Singapur
Około 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 21 maj 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

7 marzec 2024

Love this app. Customers enjoy it as well. David from support has been very helpful!

The Sambar Incident (TSI)
Malezja
6 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 9 marzec 2024

Thank you so much for your kind words. We really appreciate it, and we agree David is awesome.

Thanks again

The Smile team

10 marzec 2024

Awesome experience so far, I needed a little bit of help and was expecting to wait a few days but Karen replied with everything I needed to know within 24 hours. I'm just moving from WooCommerce to Shopify and totally not used to the excellent support. The app is amazing so far, there's still a heap more for me to explore which I'm pretty excited about. 10/10 experience..

Highness NZ
Nowa Zelandia
13 dni korzystania z aplikacji
Smile.io odpowiedział(a) 14 marzec 2024

Thank you so much for sharing, we are happy that we were able to help. We think Karen is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

21 luty 2024

Lynn was great with her assistance. Thank you for such a great customer service!

Renzo's Vitamins
Stany Zjednoczone
Około 5 lat korzystania z aplikacji
Smile.io odpowiedział(a) 23 luty 2024

Thanks so much for taking the time to leave a review! We are happy Lynn could assist!

Yours in Loyalty,

✨ The Smile Support Team ✨

16 kwiecień 2024

I'm a new user about this app. Great service, fast response! Appreciate it:)

Birdfy
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 18 kwiecień 2024

Thank you for your review. We are happy to hear you had a speedy response to your questions!

30 styczeń 2024

Starting out with Smile, everything has been smooth sailing so far. Support responds quickly and is skilled and polite in their messaging.

Apteekki 360
Finlandia
7 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 31 styczeń 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ Smile Team ✨

Edytowano 2 październik 2024

Great app and amazing support service.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.

TENOHA & | SHOP
Włochy
Ponad rok korzystania z aplikacji
Smile.io odpowiedział(a) 22 luty 2024

So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)

27 styczeń 2024

Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!

Teresa's Fashionista LLC
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 31 styczeń 2024

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

31 styczeń 2024

Hello,

The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.

ONSET
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 1 luty 2024

Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you!

Lisa - Smile Team✨

19 marzec 2024

Setting up a loyalty program has been a big project for us to tackle for a long time. We did extensive research on the best loyalty programs for Shopify. We compared the super high offers of certain app developers and found we would pay so much each month without a complete program. We tried other loyalty apps from some lower-entry apps and had to deal with bugs, lag time, and errors.

After suffering these disappointments, we reluctantly tried Smile.io and quickly regretted not starting sooner. Smile is a breath of fresh air!

It took us over two weeks with other apps to attempt a complete setup, but NOT WITH SMILE.

When I reached out to Smile.io's team for advice on setting up our program, Brandon was a lifesaver. He swiftly took over my ticket, understood my requirements, and provided the proper guidance. His professionalism, empathy, and urgency were commendable. We had our loyalty program set up in less than 24 hours. Brandon is a true genius!

If you want to launch your program quickly and start re-engaging your customers, SMILE is the app you need. If you desire an on-brand loyalty program and want to save time and money, SMILE is the way to go.

P.S.
The results were immediate. Installing Smile.io saved our sales numbers that weekend. Customers were quick to engage, redeem, and order. If you're still reading this, you're missing out. Install the app now and start boosting your retention revenue.

NOTIQ
Stany Zjednoczone
6 dni korzystania z aplikacji
Smile.io odpowiedział(a) 21 marzec 2024

Thanks for taking the time to rate us 5 stars! So glad Brandon could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨