Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenzje (6 538)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
6 grudzień 2023

I would recommend this app to those who want to start using the Loyalty Program. The customer service is very attentive and helpful.

More Is More
Malezja
4 miesiące korzystania z aplikacji
Smile.io odpowiedział(a) 8 grudzień 2023

Thanks for the review and the stellar recommendation about our app and our service! We really do appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

24 kwiecień 2024

This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently.
It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)

Bastiano Bonheiden
Belgia
2 dni korzystania z aplikacji
Smile.io odpowiedział(a) 26 kwiecień 2024

Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.💖

For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)

Lynn - Smile Team ✨

22 grudzień 2023

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

Bad Sheep Yarn
Stany Zjednoczone
2 miesiące korzystania z aplikacji
Smile.io odpowiedział(a) 25 grudzień 2023

Thanks so much for taking the time to leave a review with such kind words about Ezra and the rest of our support team! We agree, they rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

18 kwiecień 2024

Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!

Mephisto Genetics
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Smile.io odpowiedział(a) 21 kwiecień 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

1 marzec 2024

Very easy to use and quick to get started!

We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!

Football Central
Nowa Zelandia
24 dni korzystania z aplikacji
Smile.io odpowiedział(a) 5 marzec 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

27 luty 2024

Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in ecommerce@rbmrep.com

B-Fit
Meksyk
8 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 28 luty 2024

We are so sorry to hear that your experience wasn't up to our usual standards. I have reached out via email to the address above learn more about your experience.

Karen & the Smile team.

6 kwiecień 2024

Straight forward user interface and responsive, friendly customer service

Whimsigirl
Malezja
Ponad 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 28 lipiec 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

29 luty 2024

Quick Support from Lynn ! Awesome app!

LLBA CA
Kanada
Około 6 lat korzystania z aplikacji
Smile.io odpowiedział(a) 1 marzec 2024

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

14 luty 2024

Great customer service, super user friendly!

The Citizen and Co.
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 22 luty 2024

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

15 styczeń 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
Stany Zjednoczone
Około 3 lata korzystania z aplikacji
Smile.io odpowiedział(a) 17 styczeń 2024

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team