Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenzje (6 641)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
20 czerwiec 2016

Love this app, easy to set up so very user friendly. Can't wait for our customers to start earning those rewards

Meindl New Zealand
Nowa Zelandia
Ponad 5 lat korzystania z aplikacji
Edytowano 7 luty 2018

I would recommend this app, it's easy to use, quick to set up and the video tutorials are clear to follow too. I only gave it 4 stars as its VERY expensive and it would have been nice to try ALL the features in a trial to see how they worked before spending hard earned dollars and the features on the free plan are extremely limited. Next level up is 2000 members, I'm a long way from that so would have been nice to see more incremental stages, ie 500 or 1000 members.
Worth giving it a go. :) :)

Crate Crochet
Australia
Około 5 lat korzystania z aplikacji
Edytowano 14 luty 2025

We've been using Smile now for a couple of years and have been very pleased with our choice. We are on the basic plan and it has everything we need. They've also just added some new functionality for redeeming through POS which is fantastic since we just opened a retail location. Anytime we've had any issues or questions, they've been very quick to respond and helpful. Lisa was great and gave me exactly what I needed to know to fix my issue. Only reason they aren't getting 5 stars is that the POS redemption option could be a bit more seamless but I'm sure in time that will come.

T•LANGHANS
Kanada
Prawie 5 lat korzystania z aplikacji
Smile.io odpowiedział(a) 7 wrzesień 2021

We're so happy that your customers love the loyalty program! All we want is for you to be able to connect with them in a way that is meaningful! 🙌

18 marzec 2022

Easy to setup. Customers love it. Great chat-based customer service! ...............................

One Drop
Stany Zjednoczone
Ponad 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 19 marzec 2022

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

Edytowano 5 lipiec 2024

Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it.

Byron Bay Gifts
Australia
Ponad 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 21 styczeń 2022

Hi there,

Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion.

One of our experience team leaders has followed up with you directly to address this.

We look forward to working together to make things right.

7 luty 2017

Very good service that my loyal customers have taken advantage of. I am soooo grateful for this program. I want to open a storefront someday soon and this app gives me some practice creating brand and company loyalty with my online customers. I have the free version and it's pretty customizable for what I need at this time. I'm happy with the product.

Ivys Tea Co
Stany Zjednoczone
Ponad 4 lata korzystania z aplikacji
Edytowano 26 marzec 2024

Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards (these automations don't cost the developers anything, but they sure do charge for it!)

BEE-OCH
Stany Zjednoczone
Ponad 4 lata korzystania z aplikacji
Smile.io odpowiedział(a) 28 luty 2023

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️

27 sierpień 2016

Love that I can customize certain aspects for free!

Hazelmoonfly
Stany Zjednoczone
Ponad 4 lata korzystania z aplikacji
22 sierpień 2016

Easy to use and to link with other apps for less manual steps.

Tono A Tono
Stany Zjednoczone
Ponad 4 lata korzystania z aplikacji
7 wrzesień 2016

I love the app but I wish the upgrades were more affordable to us in South Africa, please oh please consider us :-)

Samiiika
Republika Południowej Afryki
Ponad 4 lata korzystania z aplikacji