Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenzje (6 640)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
20 styczeń 2025

We had a few questions about how the app works, during setup and support was great about getting back to us with informational answers. We're just getting started but excited about the possible ways to configure our particular loyalty program because smile.io makes it possible with all of its detailed options.

Fabric Depot
Stany Zjednoczone
6 dni korzystania z aplikacji
Smile.io odpowiedział(a) 22 styczeń 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

4 luty 2025

So far so good, we installed it yesterday morning, by yesterday afternoon we were very comfortable with it. The app is easy enough to use and feels like Shopify which is handy and we can change it enough to feel like it's part of our site.

I had a question about whether I can assign points to previous customers, so if I had someone who had placed four orders in the past can I reward them by ...

The Chiswick Gift Company
Wielka Brytania
3 dni korzystania z aplikacji
Smile.io odpowiedział(a) 6 luty 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

8 styczeń 2025

Great app for having an intuitive and efficient loyalty and referral program. I’ve been using it for years. The customer service is very responsive. However, the price is very high, in my opinion, and I’m frustrated that I can’t access all the features (notably the one to redeem points at checkout) in French. For now, it’s only available in English…

Novoma
Francja
Ponad rok korzystania z aplikacji
Smile.io odpowiedział(a) 10 styczeń 2025

Thank you for your review and feedback, we really appreciate it. One of the team has reached out and this will be looked into further by our internal team.

13 styczeń 2025

Andreandana has been great with all my questions and makes me very happy with Smile!!!

Years Of Play
Stany Zjednoczone
10 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 15 styczeń 2025

We are so happy to hear Andreandana was able to assist you! We think she's pretty great too :)

22 listopad 2024

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
Hiszpania
8 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 23 listopad 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

Edytowano 18 grudzień 2024

Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.

Sugar Chic Boutique
Stany Zjednoczone
Około rok korzystania z aplikacji
Smile.io odpowiedział(a) 29 listopad 2024

Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!

23 styczeń 2025

In a market full of loyalty and rewards programs, Smile.io stands out not just for their technology, but for their unwavering commitment to their customers. Highly recommended!

Sipology.ca
Kanada
8 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 25 styczeń 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

27 listopad 2024

Online support is great, still getting head around the app and how to make it worth our customers while as well as creating ease of use for staff.

BAZAAR BOUTIQUE
Nowa Zelandia
Ponad 5 lat korzystania z aplikacji
Smile.io odpowiedział(a) 29 listopad 2024

Thank you for your review, please reach out to our support team if you have any questions, to make sure you're getting the most value out of Smile!

10 grudzień 2024

I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!

Sortiraparis
Francja
11 miesięcy korzystania z aplikacji
Smile.io odpowiedział(a) 12 grudzień 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

6 styczeń 2025

Jade was great help in assisting me. Very good service and am very happy with the app

NatureChest
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Smile.io odpowiedział(a) 8 styczeń 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨